JOSHUA IZAIAH RAY
Gilbert,AZ
Summary
I am a dedicated, loyal, and sincere individual who has a great deal of ambition. Seeking a challenging and rewarding position that offers the potential for advancement and the opportunity to expand and utilize personal and professional abilities.
Overview
12
12
years of professional experience
Work History
Bartender
Brunch & Sip
Phoenix, AZ
05.2024 - Current
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Adhered to state regulations regarding serving alcohol responsibly.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
General Manager
The Handlebar
Tempe , AZ
04.2023 - 05.2024
- Senior personal in the relaunch and Grand Opening of the Business with all standards of operation and revenue growth.
- During Peak months improved revenue by 39% through entertainment and vender engagement.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Developed marketing strategies designed to increase brand awareness within target markets.
Lead Bartender
The Handlebar
Tempe, AZ
07.2019 - 04.2023
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Prepared over 150 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 200 patrons per shift.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Operated POS terminals to input orders, split bills and calculate totals.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Bartender / Server Bartender
Casablanca Rooftop Lounge - Point
Scottsdale, AZ
07.2018 - 07.2019
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Handled $7000 cash / credit on daily basis, which built trustworthiness and loyalty with owners.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Operated efficiently in high-volume setting to prepare and serve more than 70 drinks per hour.
- Poured and prepared mixed drinks for over 300 customers daily.
- Highly involved in alcohol knowledge specifically Whisk(e)y products.
- Attended alcohol seminars including Scotch Whiskey and Hennessy Cognac.
- Developed new signature cocktails to enhance bar reputation and increase profits.
Bartender
INTERNATIONAL BOUTIQUE NIGHTCLUB - Bartender
Scottsdale, AZ
02.2016 - 09.2019
- Ensure Customer Satisfaction, Responsible for handling final sales with credit cards, debt cards, large sums of cash, sell weekly promotions, business and personal events.
- Responsible for monitoring inventory, closing the bar, restocking alcohol, sanitizing bar for next business day.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Poured and prepared mixed drinks for over 300 customers daily.
0621 Field Radio Operator / Sergeant E-5
UNITED STATES MARINE CORPS
Camp Pendleton, CA
03.2013 - 08.2019
- Manage all utilities to program and establish communication network towers for field operations within 4th Light Armored Reconnaissance (LAR) companies.
- Maintenance inventory Manage accountability for all radio equipment within 4th Light Armored Reconnaissance (LAR) Units, USMC departments along with monitoring equipment function productivity.
- Protected communications through regular alteration of frequencies and cryptographic codes.
- Developed, constructed, installed and adjusted settings on Controlled Cryptographic Item radio equipment to ensure unit ability to complete field mission objectives effectively.
- Tracked information with spreadsheets, updated databases and used word processing software to type correspondence.
- Oversaw team of 11 personnel, including training and directing staff to maintain deployability and meet communications needs.
- Recommended retransmission equipment employment based on capabilities of equipment and mission requirements.
Education
Some College (No Degree) - Criminal Justice
Arizona State University
Tempe, AZSome College (No Degree) - Criminology
Mt San Antonio College
Walnut, CAUSMC Communications Radio Expert - Criminal Justice
Arizona State University, Some College
HIGH SCHOOL DIPLOMA -
Rancho Cucamonga High School
2011
Skills
- Hospitality Operations Management
- Marketing and sales
- Multitasking and prioritization
- Inventory Control Lead
- Report writing
- Data management
- Relationship Building
- Conducting risk assessments
- Cryptography knowledge
- Equipment maintenance
- Inspection skills
- Antenna setup
- Proficient in mixology
- Extensive spirits knowledge
Accomplishments
- Graduated Company Honor Man from United States Marine Corps Boot Camp, 1st of 400 Marines.
- Graduated 2nd from USMC Communications School, class of 40.
- Graduated 2nd from USMC Marine Combat Training, class of 70.
- Awarded with two Meritorious USMC ranks: Lance Corporal & Sergeant of Marines.
References
References:
USMC Aaron Villegas. 480.433.6096
General Manager Steven Soltero. 480.747.1633
General Manager Barbara Evans. 724.249.7465
Additional Information
- Secret Security Clearance
Timeline
Bartender
Brunch & Sip
05.2024 - Current
General Manager
The Handlebar
04.2023 - 05.2024
Lead Bartender
The Handlebar
07.2019 - 04.2023
Bartender / Server Bartender
Casablanca Rooftop Lounge - Point
07.2018 - 07.2019
Bartender
INTERNATIONAL BOUTIQUE NIGHTCLUB - Bartender
02.2016 - 09.2019
0621 Field Radio Operator / Sergeant E-5
UNITED STATES MARINE CORPS
03.2013 - 08.2019
Some College (No Degree) - Criminal Justice
Arizona State University
Some College (No Degree) - Criminology
Mt San Antonio College
USMC Communications Radio Expert - Criminal Justice
Arizona State University, Some College
HIGH SCHOOL DIPLOMA -
Rancho Cucamonga High School
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