Joshua L. Smith
Tampa
Summary
Strategic Pricing Analyst with 8 years of experience in developing pricing strategies and conducting financial analysis within logistics and supply chain. Manages pricing for over 20 enterprise customers with annual revenue exceeding $1B. Leads cross-functional initiatives, enhances pricing automation, and mentors analysts to deliver strategies that drive profitability and support business growth.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Strategic Pricing Analyst
DHL eCommerce
07.2026 - Current
- Lead pricing strategy for 20+ enterprise customers representing more than $1B in annual revenue.
- Present strategic pricing recommendations directly to Sales Directors, Vice Presidents, and executive leadership, influencing high-value commercial decisions.
- Serve as a trusted advisor on pricing strategy, profitability, competitive positioning, and long-term customer retention.
- Led implementation of Power BI reporting and the Salesforce self-service pricing platform, improving pricing visibility and decision-making across the organization.
- Developed pricing strategies that contributed to winning new business, retaining key customers, increasing profitability, and mitigating pricing risk.
- Directed pricing strategy for customer opportunities valued up to $80M, including complex pricing concessions for a $15M enterprise customer during peak season.
- Support more than 10 enterprise RFPs annually while managing 15–30 complex pricing requests each week.
Pricing Analyst II
DHL eCommerce
04.2022 - 07.2026
- Selected as acting team lead during manager absences, leading pricing review meetings, assigning work, resolving escalations, coaching analysts, and presenting recommendations to senior leadership.
- Mentored a team of four analysts while onboarding new employees, training cross-functional business partners, and creating standardized training documentation.
- Partnered with Data Analytics to implement pricing automation, Power BI reporting, and workflow improvements that reduced average team pricing turnaround time from 6 days to 2–3 days (approximately 60%), enabling Sales to respond to customers significantly faster.
- Designed Excel-based pricing tools for opportunity sizing and competitive rate analysis that improved consistency and speed of pricing decisions.
- Developed Power BI dashboards, SAP procedures, SOPs, and pricing templates that became standard resources across the pricing organization.
- Recognized by leadership as a subject matter expert frequently consulted for complex pricing decisions, strategic initiatives, and cross-functional projects.
Pricing Analyst
DHL eCommerce
10.2018 - 04.2022
- Developed pricing strategies that enhanced customer competitiveness while ensuring long-term profitability.
- Collaborated with Sales, Operations, Contracts, Finance, and Analytics to facilitate enterprise pricing and contract negotiations, improving alignment across departments.
- Supported international pricing opportunities by conducting detailed network cost analysis and financial modeling, leading to informed pricing decisions.
Education
Bachelor of Science - Finance
Florida State University
Tallahassee, FL 12.2014 - 05.2018
Skills
- Strategic Pricing
- Pricing Strategy
- Revenue Optimization
- Margin Management
- Market Analysis
- Financial Analysis
- Data Visualization
- Process Improvement
- RFP Strategy
- Power BI
- Advanced Excel
- Salesforce
- SAP
- Database Management
- Cross-Functional Collaboration
- Team Leadership
Websites
Awards
- FOS Award, 2023, Recognized by the Vice President of Sales for outstanding partnership and customer support.
- EOS Award, 2020, Recognized for leadership and company-wide process improvements.
Timeline
Strategic Pricing Analyst
DHL eCommerce
07.2026 - Current
Pricing Analyst II
DHL eCommerce
04.2022 - 07.2026
Pricing Analyst
DHL eCommerce
10.2018 - 04.2022
Bachelor of Science - Finance
Florida State University
12.2014 - 05.2018