JOSHUA LACOE
CLEVELAND,TN
Summary
Detail-oriented and dependable professional with over 8 years of experience in administrative support, customer service, financial operations, and data entry within outpatient healthcare settings. Proven track record of maintaining accurate records, managing time-sensitive documentation, and adhering to established procedures in compliance-driven environments. Skilled in patient scheduling and medical documentation while effectively supporting clinical workflows with a strong commitment to professionalism, confidentiality, and meticulous attention to detail. Recognized for enhancing operational efficiency and contributing positively to team dynamics in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Contract Compliance
Wholesome Fruits LLC
Cleveland, TN
05.2016 - 06.2026
- Monitored contractual compliance using established procedures, audits, and documentation standards.
- Facilitated coordination of contractor activities across various regions, maintaining strict alignment with company policies and timelines.
- Streamlined invoice processing and sales data management to enhance financial accuracy and efficiency using QuickBooks and Excel.
- Generated internal billing and operational reports while maintaining accurate documentation records.
- Achieved timely processing of supply orders and strengthened vendor relationships. Contributed to seamless administrative support across departments, improving overall workflow.
- Streamlined reconciliation of contractor documentation and ensured meticulous organization of compliance records.
Treasury Manager
At Cost Metals LLC
Dallas, TX
03.2024 - 07.2025
- Managed daily financial operations including cash flow monitoring, vendor payments, and transaction processing.
- Maintained accurate financial and inventory records in accordance with internal policies and reporting standards.
- Prepared internal financial reports and coordinated billing documentation for operational review and audit support.
- Supported multiple departments with administrative and operational tasks to ensure efficient workflow coordination.
- Assisted with vendor communication and maintained organized financial documentation.
Physical Therapy Technician
Center for Sports Medicine & Orthopedics
Chattanooga, TN
07.2023 - 04.2024
- Coordinated administrative assistance and patient scheduling to optimize front-office and clinical workflows.
- Managed electronic medical records and patient documentation processes within AthenaHealth, prioritizing HIPAA compliance and confidentiality.
- Facilitated communication between patients and clinical staff to enhance patient flow and optimize appointment management.
- Assisted with supervised therapy exercises, mobility support, and patient care coordination.
- Assessed patient progress and provided reinforcement of home-care instructions to enhance recovery outcomes.
Pace Setter (Fulfillment Supervisor Support)
Target Corporation
Cleveland, TN
08.2022 - 02.2024
- Implemented strategies to enhance daily customer satisfaction and loyalty.
- Supported fulfillment operations by monitoring productivity, tracking workflow progress, and maintaining operational reports.
- Partnered with department leadership to optimize workflows, ensuring efficient and accurate customer order fulfillment.
- Utilized handheld systems and office software to track performance metrics, assignments, and completion timelines.
Part Time Aquatics Director
City of Cleveland
Cleveland, TN
05.2016 - 05.2020
- Coordinated daily administrative and operational functions for community aquatic programs and facility activities.
- Managed supply ordering, tracked deliveries, and coordinated maintenance requests with city departments.
- Maintained attendance records, payroll support documentation, operational reports, and facility usage records.
- Processed work orders and followed up on maintenance and operational needs to support facility readiness.
- Responded to public inquiries and supported community engagement through professional customer service and communication.
Education
Associate of Applied Science - Business
Cleveland State Community College
Cleveland, TN12.2019
Associate of Science - Nuclear Medicine Technology
Chattanooga State Community College
Chattanooga, TN08.2028
Skills
- Administrative & Operational Support
- Customer Service & Client Relations
- Data Entry & Records Management
- Scheduling & Calendar Coordination
- Documentation & Reporting Accuracy
- Financial Operations & Billing Support
- Compliance & Procedure Adherence
- Medical Records & HIPAA Compliance
- Interdepartmental Communication
- Microsoft Office Suite (Excel, Word, Outlook)
- QuickBooks & AthenaHealth
- Work Order & Supply Management
- Problem Solving & Organization
- Team Collaboration & Workflow Support
Certification
- Microsoft Excel, Word, and Outlook
- QuickBooks Experience
- Skilled in Data Management & Reporting Tools
- Computer Technology Literate
- AthenaHealth Proficiency
- HIPPA Training
- CPR & First Aid Certified
- Valid Driver’s License
Timeline
Treasury Manager
At Cost Metals LLC
03.2024 - 07.2025
Physical Therapy Technician
Center for Sports Medicine & Orthopedics
07.2023 - 04.2024
Pace Setter (Fulfillment Supervisor Support)
Target Corporation
08.2022 - 02.2024
Contract Compliance
Wholesome Fruits LLC
05.2016 - 06.2026
Part Time Aquatics Director
City of Cleveland
05.2016 - 05.2020
Associate of Applied Science - Business
Cleveland State Community College
Associate of Science - Nuclear Medicine Technology
Chattanooga State Community College