JOSHUA Luis LOPEZ
BROOKLYN,NY
Summary
Hospitality isn’t a stepping stone for me, it’s a canvas. I believe great leadership lives at the intersection of doing, planning what comes next, and bringing a team together to execute with purpose. I bring a hands-on approach to food and beverage, a genuine love for people, and a constant drive to aim higher. My goal is simple: create memorable experiences, build stronger teams, and leave something lasting for both guests and staff. No ego, just my passion meeting your mission. I pay rent to that commitment in every aspect of my life, and I’d love to bring that energy to Voodoo Queen as Shift Lead.
Overview
8
8
years of professional experience
Work History
Lead Bartender/Shift Supervisor
I Hotel Brooklyn Bridge
Brooklyn, NY
04.2022 - Current
- Developed comprehensive SOPs and service standards that contributed to Harriets Lounge and Bar achieving TripAdvisor's number 1 Bar and Restaurant status in Brooklyn, NY in 2025.
- Catered Privately to Celebrities, Politicians, and ultra wealthy guest during their visit.
- Maintained a beverage cost pour of under 18% for three consecutive summer seasons ( 2023-2025).
- Reduced liquor waste by developing a batching system and eliminating dead stock, ensuring consistent quality in cocktails.
- Created and Updated Cocktail menu seasonally, introducing corporate new cocktails as well as 10 personal handcrafted cocktails each season.
- Assisted at two other venues within our hotel, Barbudo, and Neighbors when extra hands were needed during unplanned operational emergencies like faulty beer lines, non operational POS, or equipment, or simply bing short staffed.
- Engaged with guests to ensure satisfaction and address concerns, proactively interacting with tables while stationed behind the bar.
- Consistently supported the staff when new tools were needed, most times paying for equipment myself as a gift to them.
- Trained all new Bar staff recruited from 2023-2026.
- Launched new uniform standards in order to enhance the value of the brand's approachable sustainable luxury.
- Supported management by presenting them with fair staffing practices so that the team was able to deliver great service while receiving valued compensation for their time.
Bartender
Saint Eve's Cocktail Bar
Brooklyn, NY
12.2022 - 02.2024
- Added at least 2 new cocktails to rotating seasonal menu each quarter, including best sellers "In the Pom of Her Hand" and "1898".
- Prepared fresh squeezed juices, syrups, shrubs, tinctures, fat washed spirits, milk washed (clarified) cocktails, sous vide cocktails, infusions, dehydrated garnishes, and molded food items.
- Built craft cocktails based on guest spirit preferences and flavor profiles through bartenders choice service.
- Supported as on duty manager during shifts when service team consisted of bartender and server.
- Shared solutions during staff meetings to improve new hire training, POS issue resolution, and handling difficult regular guests.
Lead Bartender/ Bar Supervisor
Dram Shop
Brooklyn, NY
06.2018 - 07.2022
- Supported hiring process for new employees after covid restrictions eased.
- Built new cocktail menu that matched growing Park Slope customer base and priced drink specials so guests from varied budgets could enjoy visits.
- Found monthly revenue loss points and added new SOPs and staff training that cut food and beverage waste by 20% within our first two months of reopening.
- Used social media to raise visibility through daily deals and announcements.
- Supported onboarding and training for new employees while reinforcing company mission statement and vision.
- Kept staff practices and business operations aligned with health code expectations during covid-19.
- Served as first point of contact for customer issues and helped resolve concerns quickly.
- Prepared end-of-day reports, inventory status, revenue, and payouts.
- Always available to actively help FOH staff or BOH staff in anyway possible to improve service without making them feel overwhelmed, bothered, or interrupted during the flow of service.
Bartender/Server
Chilo's
Brooklyn, NY
10.2020 - 01.2022
- Managed and maintained over 100 covers per shift in an extremely high volume, high capacity beer garden-esque Agave bar.
- Engaged with every table by taking orders and busing simultaneously to maintain service efficiency.
- Operated the service bar during peak times to support the team and manage high ticket volume.
- Mixed, created, served and batched out any house made cocktails as well as classic cocktails upon request.
- Developed service systems that improved traffic flow while enhancing customer experience.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Additionally, helping host seat parties according to their party size.
Bartender/Server
Gueros
Brooklyn, NY
06.2019 - 10.2020
- Created and served all cocktails on premises.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Prepped all juices and fruit garnishes daily to ensure top notch quality and freshness.
- Ensured all sanitation stations were up to code.
- Followed all Covid-19 Cleanliness protocols while serving patrons during outdoor dining.
- Managed pick-up and delivery orders using seamless, grubhub, doordash, caviar and uber during the peak of covid-19.
Education
Accounting Major-Matriculating - Personal Taxation
Borough of Manhattan Community College
Brooklyn, NYSkills
- Mentorship and leadership
- Pattern recognition
- Mise en place
- Food and beverage quality control
- Creative problem solving
- POS user efficiency
- Revenue stream identification
- Brand awareness enhancement
- SOP development and implementation
- Inventory management
- Waste reduction strategies
- Staff training and development
- Team motivation techniques
- Fostering team cohesion
- Fluent in Microsoft Office and Google Workspace
- I love Labeling and dating everything and executing FIFO correctly
Timeline
Bartender
Saint Eve's Cocktail Bar
12.2022 - 02.2024
Lead Bartender/Shift Supervisor
I Hotel Brooklyn Bridge
04.2022 - Current
Bartender/Server
Chilo's
10.2020 - 01.2022
Bartender/Server
Gueros
06.2019 - 10.2020
Lead Bartender/ Bar Supervisor
Dram Shop
06.2018 - 07.2022
Accounting Major-Matriculating - Personal Taxation
Borough of Manhattan Community College