Joshue Almaraz Martinez
Houston
Summary
Proficient in surveillance operations and law enforcement collaboration, offering expertise in risk assessment and compliance. Committed to maintaining professionalism and ethics while ensuring safety and security in high-pressure environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Language
5
5
years of professional experience
Work History
Insurance Agent
Common Wealth Casualty Company
Houston, TX
01.2026 - Current
- Processed policy applications and renewals, ensuring accuracy and compliance.
- Assisted clients in understanding insurance products and coverage options.
- Conducted risk assessments to determine appropriate coverage for clients.
- Maintained client records using agency management software for efficient access.
- Responded to client inquiries, providing timely and accurate information.
- Collaborated with underwriters to evaluate policy terms and conditions.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Responded to customer calls swiftly to resolve issues and answer questions.
OLS Border Security
Texas Military Department
Laredo, TX
10.2021 - 08.2025
- During my time on operation lone star with the Texas National Guard, I conducted boat,brush and static points operations. I assisted Border Patrol agents with detecting illegal immigrants/apprehending them as well. I also assisted DPS with similar operations. with any operations that were conducted while i was on duty.
- Conducted surveillance and monitoring of designated border areas to detect illegal crossings.
- Interpreted and enforced immigration laws and regulations to maintain border security.
- Collaborated with law enforcement agencies to coordinate response efforts during incidents.
- Processed apprehended individuals, ensuring compliance with legal protocols and proper documentation.
- Utilized advanced monitoring equipment and technology for effective surveillance operations.
- Utilized infrared scopes during nighttime surveillance to detect presence of unauthorized people attempting entry into United States.
- Searched farms, ranches and urban sites to locate and apprehend people attempting illegal United States entry.
- Patrolled international land borders and coastal waters.
- Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
- Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
- Partnered with aircraft-based law enforcement agents to find and apprehend ground-based undocumented aliens and people smugglers.
Drug Testing Technician
Averhealth
Montgomery, TX
06.2021 - 10.2021
- Conducted urine drug tests adhering to established protocols and safety regulations.
- Maintained accurate records of test results and client interactions for compliance audits.
- Streamlined specimen collection processes, improving efficiency in sample handling.
- Trained new technicians on proper testing procedures and quality assurance measures.
- Ensured cleanliness and organization of testing environment to uphold operational standards.
- Troubleshot equipment and monitored calibration and SPC.
- Read and interpreted documents such as safety rules, operating, and maintenance instructions and procedure manuals.
- Improved laboratory efficiency by streamlining sample processing and data entry procedures.
- Ensured compliance with federal, state, and local regulations by diligently following all relevant guidelines and procedures.
Education
High School Diploma -
Cypress Ranch High School
Cypress, TX01-2021
Skills
- Professionalism and ethics
- Patrolling
- Weapons handling
- Surveillance
- Report writing
- Traffic checkpoints
- Illegal immigrant inspection
- Adaptability
- Cross-cultural communication
- Law enforcement collaboration/support
- Maintaining confidentiality
- Professional demeanor
- Teamwork and collaboration
- Time management
- Attention to detail-Decision Making
- Problem-solving abilities
- Friendly, positive attitude
- Dependable and responsible
- Calm under pressure
- Customer service
Adjutant General's Individual Award
For Distinguished Meritorious Achievement and outstanding service
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
Common Wealth Casualty Company
01.2026 - Current
OLS Border Security
Texas Military Department
10.2021 - 08.2025
Drug Testing Technician
Averhealth
06.2021 - 10.2021
High School Diploma -
Cypress Ranch High School