Josiah Ballou

• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
• Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.

• Worked under the supervision of Journeyman Electrician to further electrical knowledge and hone skills.
• Tested continuity of installed systems using test equipment to verify compatibility and safety following installation.
• Pulled various gages of wire through conduit and walls and floors during construction.
• Assisted in conduit bending and installing inside designated partitions, walls, and other concealed areas.
• Conducted 19 switchgear and bus installations and performed torque specifications with calibration equipment.

• Observed strict safety measures while stocking shelves to prevent falls and mishaps
• Pallet jack operations for both hydraulic and powered jacks
• Performed efficiently while stocking shelves to exceeding 400 cases of product per night
• Removed outdated and damaged items from stock to eliminate health risks
• Contributed to team success by completing jobs quickly and accurately

Work Center Supervisor

• Provided hands-on quality assurance and technical support
• Created maintenance schedule and directed crews/contractors
• Sourced technical crews to resolve problems on a trouble call log
• Maintained data binders on personnel, equipment, and maintenance procedures
• As a senior crew member provided advice and mentoring to new crew members
• Volunteered to work after hours to repair equipment on vital systems
• Salvaged equipment from decommissioned ships to better manage monetary resources
• Effectively managed resources, maintenance, and inventory

Electricians mate

• Conducted over 200 hours of troubleshooting electrical/electronic control circuits by the implementation of test equipment and technical knowledge fit with tools to resolve cross-departmental complaints.
• Inspected electrical systems, equipment, and components to identify hazards, defects, and repair requirements.
• Continued internal education, training, and certifications to stay ahead in an ever-evolving world.
• Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches, and circuit breakers.
• Demonstrated expertise with cable reels, stripping tools, voltage detectors, crimping tools, and wire and cable cutters to complete fast-paced work.
• Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
• Worked from ladders and scaffolds to maintain or repair electrical wiring equipment and lighting fixtures in ceilings, floors, and towers.