Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Josiah Ballou

San Antonio,TX

Summary

Efficient worker capable of balancing daily workload while pursuing further education and qualifications. Electrician with extensive experience in troubleshooting and working with advanced technical schematics. Creative problem solver tackling many mission-critical repairs in a highly stressful environment.

Overview

12
12
years of professional experience

Work History

Field Service Technician

Metal Forming Inc.
07.2022 - 05.2024
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.

Electrician's Apprentice

Big State Electric
07.2021 - 04.2022
  • Worked under the supervision of Journeyman Electrician to further electrical knowledge and hone skills.
  • Tested continuity of installed systems using test equipment to verify compatibility and safety following installation.
  • Pulled various gages of wire through conduit and walls and floors during construction.
  • Assisted in conduit bending and installing inside designated partitions, walls, and other concealed areas.
  • Conducted 19 switchgear and bus installations and performed torque specifications with calibration equipment.

Overnight Stocker

H-E-B
02.2020 - 04.2021
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps
  • Pallet jack operations for both hydraulic and powered jacks
  • Performed efficiently while stocking shelves to exceeding 400 cases of product per night
  • Removed outdated and damaged items from stock to eliminate health risks
  • Contributed to team success by completing jobs quickly and accurately

Electrician

Navy
11.2012 - 11.2017

Work Center Supervisor

  • Provided hands-on quality assurance and technical support
  • Created maintenance schedule and directed crews/contractors
  • Sourced technical crews to resolve problems on a trouble call log
  • Maintained data binders on personnel, equipment, and maintenance procedures
  • As a senior crew member provided advice and mentoring to new crew members
  • Volunteered to work after hours to repair equipment on vital systems
  • Salvaged equipment from decommissioned ships to better manage monetary resources
  • Effectively managed resources, maintenance, and inventory

Electricians mate

  • Conducted over 200 hours of troubleshooting electrical/electronic control circuits by the implementation of test equipment and technical knowledge fit with tools to resolve cross-departmental complaints.
  • Inspected electrical systems, equipment, and components to identify hazards, defects, and repair requirements.
  • Continued internal education, training, and certifications to stay ahead in an ever-evolving world.
  • Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches, and circuit breakers.
  • Demonstrated expertise with cable reels, stripping tools, voltage detectors, crimping tools, and wire and cable cutters to complete fast-paced work.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Worked from ladders and scaffolds to maintain or repair electrical wiring equipment and lighting fixtures in ceilings, floors, and towers.

Education

Pre-Engineering Track - Engineering

Grand Canyon University, Phoenix, AZ
  • Continuing education. August 2018 - December 2019.

High School Diploma -

Boerne Samuel V. Champion, Boerne, TX
06.2011

Skills

  • Attention to detail
  • Blueprint reading
  • Computer Proficiency
  • Electrical abbreviations comprehension
  • Heavy Lifting
  • Inventory management
  • Maintaining Safety
  • Mentoring
  • Organized
  • Quality assurance
  • Supervisory experience
  • Troubleshooting
  • Vital data maintenance

Accomplishments

    Navy and Marine corps achievement medal- For superior performance in duties while serving as Electrical division work center supervisor on USS CHAFEE (DDG 90) from May 2013 to September 2017. Electrical knowledge and expertise was crucial in the ship earning her second, third, and forth consecutive battle excellence awards and have an unprecedented first pass yield on all inspections.

Timeline

Field Service Technician - Metal Forming Inc.
07.2022 - 05.2024
Electrician's Apprentice - Big State Electric
07.2021 - 04.2022
Overnight Stocker - H-E-B
02.2020 - 04.2021
Electrician - Navy
11.2012 - 11.2017
Grand Canyon University - Pre-Engineering Track, Engineering
Boerne Samuel V. Champion - High School Diploma,
Josiah Ballou