Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSIAH MARIHUGH

Holt

Summary

Driven by a strong work ethic and strive to always be safe on the job while providing high quality work in whichever field I'm employed in. Committed to leveraging extensive problem-solving skills to improve team productivity and operational outcomes to provide value in any situation.

Overview

10
10
years of professional experience

Work History

Delivery Driver

UPS
10.2024 - Current
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled and hand delivered packages weighing upwards of 160 pounds.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Adhered to all applicable traffic laws while driving delivery vehicle.

Co-Founder

Lansing Tint Company
07.2019 - Current
  • Conducted market research to assess potential opportunities for new products or services.
  • Researched competitors' products and services in order to identify gaps in the market.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Analyzed customer feedback to improve product offering and services.
  • Identified areas of improvement in processes related to operations and sales activities.
  • Managed overall workflow of projects from conception to completion.
  • Installation of safety glass, films and coatings on glass for high value clients such as Wal-mart, Lowes, and Buffalo Wild Wings.
  • Installed in various environments. From 40-100 degrees Fahrenheit.
  • Set up scaffolding for installs at heights upwards of 40 feet.

Package Handler

FedEx
06.2023 - 10.2024
  • Safely handled and loaded packages on delivery trucks weighing up to 150 pounds.
  • Responsible for precise package handling under tight deadlines.
  • Guaranteeing safe delivery by adhering to FedEx's high standards.
  • Navigating a swift-paced work environment effectively.
  • Leveraging problem-solving skills for smooth shift operations.
  • Enhancing team performance and overall productivity.

Service Advisor

MotorCars Of Lansing
08.2022 - 05.2023
  • Exemplified customer service by promptly informing clients of service details, timelines, and costs
  • Devised accurate estimates by calculating material, supply, and labor costs
  • Successfully managed customer issues with strategic problem-solving techniques
  • Ensured efficient service delivery to prioritize customer needs
  • Maintained comprehensive records of parts required for both customer and internal vehicle repairs
  • Facilitated team efficiency by streamlining parts inventory for repairs

Service Advisor

Williams Volkswagen
09.2021 - 07.2022
  • Boosted customer satisfaction levels by proactively understanding and addressing their needs
  • Effectively managed phone-based customer issues, demonstrating strong problem-solving skills
  • Educated customers on maintenance protocols, promoting vehicle longevity
  • Boosted customer retention through proactive service advice

Delivery Driver

Endurance Logistics
09.2020 - 09.2021
  • Efficiently navigated routes using GPS technology, ensuring timely deliveries
  • Safely operated vehicle in high-traffic areas, maintaining a clean driving record
  • Displayed a positive attitude in a fast-paced, customer-centric environment
  • Ensured 100% accuracy in order fulfillment, contributing to high customer satisfaction

Warehouse Worker

Meijer
05.2019 - 09.2020
  • Collaborated in loading docks operations.
  • Exhibited proficiency in pallet truck operation.
  • Consistently lifted and handled materials weighing as much as 80 pounds.
  • Supported team members in achieving daily targets, enhancing overall team performance.
  • Worked in conditions as low as 10 degrees Fahrenheit for up to 16 hours at a time.

Stocker/Sales Cashier

Rogers Natural Foods
08.2014 - 05.2019
  • Welcomed customers and helped determine their needs
  • Answered questions about store policies and addressed customer concerns
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers locate items
  • Restocked and organized merchandise in front lanes
  • Lifted up to 50+ pounds at once and used forklift to move heavier loads
  • Performed cash, card and check transactions to complete customer purchases

Education

Some College (No Degree) - General Studies

Montcalm Community College
Sidney, MI

GED -

Great Lakes Adventist Academy
Cedar Lake, MI
05-2013

Skills

  • Vehicle maintenance
  • Package handling
  • Customer relationship management
  • Pallet jack and hand truck operation
  • Adaptability and flexibility
  • Experience in jobs requiring lifting up to 150 pounds
  • Valid Driver's license
  • Complex Problem-solving
  • Commercial driving
  • Teamwork and collaboration
  • Positive attitude
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving

Timeline

Delivery Driver

UPS
10.2024 - Current

Package Handler

FedEx
06.2023 - 10.2024

Service Advisor

MotorCars Of Lansing
08.2022 - 05.2023

Service Advisor

Williams Volkswagen
09.2021 - 07.2022

Delivery Driver

Endurance Logistics
09.2020 - 09.2021

Co-Founder

Lansing Tint Company
07.2019 - Current

Warehouse Worker

Meijer
05.2019 - 09.2020

Stocker/Sales Cashier

Rogers Natural Foods
08.2014 - 05.2019

GED -

Great Lakes Adventist Academy

Some College (No Degree) - General Studies

Montcalm Community College

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JOSIAH MARIHUGH