Josiah Perkins
Chester,Virginia
Summary
My goals have always been to continue learning and do the best that I can in any given situation. I want to continue learning and using the skills I've developed effectively and I strive to pass my knowledge on to my peers so they can benefit from them. If there is more to learn and more to do, I want to learn about it so I can do it well. I am very detail oriented, so as long as I know what the goal is, I aim to make it perfect. Failing due to an honest mistake is always an option, but failing to learn from those mistakes is not. Over the last three years, I have found a passion for helping customers through instruction and caring about their present situation. If you want someone on your team that cares about the customer, strives to break every record in your book, and does it with a good attitude, I hope to speak with you in person soon.
Overview
12
12
years of professional experience
Work History
Account Representative
Becker Insurance Agency Inc.
11.2022 - Current
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Increased customer satisfaction ratings through swift and proactive resolutions to questions, concerns, or challenges.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Kept detailed records of customer interactions for transparency and ease of communication.
- Achieved or exceeded company-defined sales quotas.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Analyzed accounts for delinquencies and other ongoing issues.
- Strengthened company reputation with exceptional service, handling client concerns with professionalism and patience.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Positive workplace attitude
Junior Pipe Designer
Advanced Process Solutions
05.2022 - 11.2022
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Defined problems, collected data, established facts and validated conclusions.
- Collaborated with departmental leaders to establish organizational goals, plans and objectives.
- Developed program for easing workloads and saving time when converting documents between multiple programs.
- Worked with coworkers to complete company goals.
Route Delivery Driver
Martin's Famous Pastry Shoppe, Inc
06.2013 - 04.2022
- Loaded and unloaded trucks, vans and automobiles.
- Verified contents of inventory loads against shipping papers.
- Maintained vehicle logs, records of cargo and billing statements in accordance with regulations.
- Presented bills and receipts and collected payments for goods delivered or loaded.
- Responded quickly to meet customer needs and resolve problems.
Education
Bachelor of Science (B.S.) - Information Technology
Liberty University
Lynchburg, VA05.2018
Skills
- Goal Oriented
- Complex Problem-Solving
- Client Needs Assessment
- Customer relationship management
- Account management
- Sales expertise
- CRM proficiency
- Time Management
- Product Management
- Quality Checks
- Cash handling
- Excellent communication
Timeline
Account Representative
Becker Insurance Agency Inc.
11.2022 - Current
Junior Pipe Designer
Advanced Process Solutions
05.2022 - 11.2022
Route Delivery Driver
Martin's Famous Pastry Shoppe, Inc
06.2013 - 04.2022
Bachelor of Science (B.S.) - Information Technology
Liberty University
Similar Profiles
Sharon OlsenSharon Olsen
Senior Account Executive at Farm Bureau Financial Services Sarah Becker AgencySenior Account Executive at Farm Bureau Financial Services Sarah Becker Agency
Anne Marie HuffAnne Marie Huff
Client Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance AgencyClient Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance Agency
Dawn LongoDawn Longo
Commercial Account Executive at Risman Insurance Agency/Hurley Insurance AgencyCommercial Account Executive at Risman Insurance Agency/Hurley Insurance Agency
WILLIAM BLANCHARD JR.WILLIAM BLANCHARD JR.
Instructor / Senior Instructor at Dominion EnergyInstructor / Senior Instructor at Dominion Energy
DAVID TOLLERISDAVID TOLLERIS
Agricultural Meteorologist at Windsong Forecasts LLC / WxRisk.comAgricultural Meteorologist at Windsong Forecasts LLC / WxRisk.com