Josiah Romero
Palm Springs,CA
Summary
Dynamic server with a strong work ethic and a passion for food, honed at Palm Springs Surf Club & Colony Club working with Michelin Star Chef Michael Hung Expert in curating memorable dining experiences through genuine customer service and extensive food knowledge. Recognized for fostering loyal customer relationships and delivering prompt, tailored service that exceeds expectations.
Which can be reflected on Yelp @ Palm Springs Surf Club
With over 30 reviews between Yelp And Google
Overview
5
5
years of professional experience
Work History
Server
Palm Springs Surf Club
Palm Springs, CA
08.2025 - Current
- Delivered exceptional customer service in a dynamic setting.
- Facilitated menu knowledge and provided food pairing recommendations for guests.
- Facilitated coordination with kitchen staff to guarantee prompt order delivery.
- Facilitated training sessions for new staff on service standards and workplace procedures.
- Addressed guest complaints swiftly to ensure high satisfaction levels.
- Fostered strong relationships with loyal customers to enhance retention.
Server
Colony Palms Hotel
Palm Springs, CA
02.2023 - 06.2025
- Collaborated with chef and kitchen staff to design and implement unique culinary experiences.
- Delivered exceptional service to all guests, ensuring a memorable experience.
- Collaborated with hotel staff to deliver VIP service across all rooms.
Server
Gigis
Palm Springs, CA
01.2021 - 05.2023
- Delivered prompt and accurate service to all guests, ensuring a memorable dining experience.
- Streamlined food delivery from kitchen to tables, ensuring each plate met guest dietary restrictions and requests.
Education
High School Diploma -
Palm Springs High School
Palm Springs, CASkills
Strong Work Ethic
Genuine Customer Service
Food Knowledge and Passion
Love for Guests and Curating Special Experiences
Accomplishments
I received Server Of The Week on NBC while working at the Colony Palms Hotel which is available on YouTube
Timeline
Server
Palm Springs Surf Club
08.2025 - Current
Server
Colony Palms Hotel
02.2023 - 06.2025
Server
Gigis
01.2021 - 05.2023
High School Diploma -
Palm Springs High School