Josiah Valencia
Stafford,VA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experience. Improved store display for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
9
9
years of professional experience
Work History
Store Worker WG-6914-4
Defense Commissary Agency
32 Hours/week
02.2024 - Current
- Assisted customers with product selection and inquiries in retail setting.
- Able to perform Sales Store Checker duties such as operating the Point-of-Sales electronic check-out system.
- Assisted team members by evenly balancing the workload to meet the timely accomplishments of assigned tasks.
- Provided on-the-job training to new employees on store procedures and policies.
- Collaborated with team members to provide exceptional customer service experiences.
- Receive Multiple Grocery Trucks, supply, and DSD Merchandisers and complete necessary paperwork.
- Clean shelves/display areas on a weekly basis and perform all sanitation tasks within DeCA regulation.
- Clean, organize and maintain warehouse for easy access to backstock for replenishment to the sales floor.
- Process and manage all salvage and markdowns using DAX IM.
- Assisted and supported the Click2Go Lead Store Associate to ensure operations run smoothly.
- Performed various duties that covers specific areas of the commissary.
Fire Support Specialist
Army National Guard
Traditional M-Day service
03.2017 - Current
- Coordinated fire support operations with ground troops and aviation units.
- Communicated tactical plans to battalion staff during training exercises and missions.
- Trained soldiers on fire support techniques and equipment operation procedures.
- Supervised the status and activity over soldiers and to make necessary method adjustments to meet the unit criteria and deadline.
- Advises readiness officer on soldier needs such as training and performance counseling.
Merchandiser
S&K Sales Company
10 Hours/week
02.2021 - 10.2023
- Provided assistance to the store associates of Marine Corps Base Quantico Commissary as their retail merchandiser for S&K Sales Company.
- Collaborated with commissary Grocery manager to fulfill the needs of the sales floor that can potentially meet the Commissary Officer intent.
- Worked on different departments of the store by restocking and organizing their products and handling heavy/bulkier items.
- Physically placed and inspected shippers and displays on the sales floor.
Education
Associate of Science - Information Technology
Northern Virginia Community College
Woodbridge, VA08-2023
Advanced Studies Diploma -
Colonial Forge High School
Stafford, VA06-2016
Skills
- Knowledgeable in performing a variety of multi-skilled support functions including Merchandising planning, Analyze Sales figures, customer service, and record keeping
- Great Knowledge of military and retail terminology
- Uncommon Ability to work effectively in stressful situation
- Developed an eye for detail and analytical thinking, with strengths in decision making, team building, and leadership attributes
References
Michael Padgett: DeCA Assistant Grocery Manager
Phone Number:(703-498-7436)
Ron Arsenault: S&K Sales Supervisor
Phone Number:(540)903-7616
Timeline
Store Worker WG-6914-4
Defense Commissary Agency
02.2024 - Current
Merchandiser
S&K Sales Company
02.2021 - 10.2023
Fire Support Specialist
Army National Guard
03.2017 - Current
Associate of Science - Information Technology
Northern Virginia Community College
Advanced Studies Diploma -
Colonial Forge High School