Josiah Wickum
Cedar Rapids
Summary
Proven leader and adept communicator, I excelled at Collins Community Credit Union by enhancing customer relationships and streamlining transaction processes. My expertise in drawer balancing and stress tolerance led to a significant reduction in transaction errors, showcasing my ability to blend critical thinking with exceptional service.
Overview
2
2
years of professional experience
Work History
Teller
Collins Community Credit Union
Cedar Rapids
06.2022 - 08.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Built and maintained client relationships through quality, personalized interactions.
- Taught students how to use financial services, like credit unions and banks.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Handled large volumes of currency quickly and accurately with minimal errors.
Education
Accounting And Management
Luther College
Decorah, IA05-2028
High School Diploma -
George Washington High School
Cedar Rapids05-2024
Skills
- Drawer balancing
- Stress tolerance
- Time management
- Teamwork
- Customer relationship building
- Critical thinking
- Leadership
- Communication
- Public speaking
Affiliations
- Part of Luther Swim and Dive
- Part of Luther Student-Athlete Advisory Committee
- High School Football
- High School Baseball
- Choir
- Show Choir
- Speech
- Improv
Languages
French
Limited
Accomplishments
- National Honor Society President
- Member of National Council on Youth Leadership
- High School Swim Team and Football Captain
- Jim Voss and Hal Krizan awards for hard work and leadership in and out of the pool
- Academic All-Conference
- Honor Roll all Four Years of High School
Timeline
Teller
Collins Community Credit Union
06.2022 - 08.2024
Accounting And Management
Luther College
High School Diploma -
George Washington High School
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