Josiah Belfon-Valentine

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Applied critical thinking and research to address complex issues.
• Executed repair with minimal downtimes and business disruptions.
• Completed routine and complex software installations, assisting users of various levels of product awareness in operation of new and existing software.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Generated reports for customer service issues and repair records.

• Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
• Provided comprehensive product knowledge and guidance to help clients on product selection.
• Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.

Scripps Howard School of Journalism and Communications Equipment Room Attendant

• Log inventory status
• Demonstrate use of inventory to students unsure of capabilities Primary Recording Equipment: JVC GY-HM150U Compact Handheld 3-CCD Camcorder

Department of Architecture

Document knowledge management segments segments for the Coastal Community Design Collaborative and International site survey program Primary Recording Equipment: Panasonic Lumix DMC-G7, Alvoxcon TG220