Josie Cuevas
Groveland,FL
Summary
Dedicated Sales Associate experienced in Retail for 12 years driving high sales through effective customer engagement and support. Delivered exceptional customer service by addressing complaints and ensuring stock availability, fostering a positive shopping experience. Focused on enhancing customer satisfaction and exceeding sales targets through tailored product recommendations and proactive service initiatives.
Overview
5
5
years of professional experience
Work History
Sales Associate
Dollar General
Groveland, FL
01.2026 - Current
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance store presentation.
- Processed transactions accurately at the checkout register.
- Maintained cleanliness and organization of the sales floor.
- Stocked shelves with new inventory according to company guidelines.
- Provided excellent customer service to ensure a positive shopping experience.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Over night stock
Meijjers
Lincoln Park, MI
11.2024 - 03.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Crew Member
McDonald's
Lincoln Park, Michigan
07.2023 - 03.2025
- Operated cash register and processed customer transactions accurately.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Collaborated with team members to ensure efficient service delivery.
- Monitored stock levels and restocked supplies as needed during shifts.
- Handled customer complaints with professionalism and courtesy to enhance satisfaction.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packed fast food products in approved containers, cups, and bags.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
Sales Associate
Dollar General
Lincoln Park, MI
07.2021 - 07.2024
- Assisted customers with product selection and inquiries.
- Processed transactions accurately at the checkout register.
- Organized merchandise displays to enhance store presentation.
Education
Huron High School
New Boston, MISkills
- Point-of-sale systems
- Cash register operation
- Cash handling
- Merchandise organization
- Customer engagement
- Exceptional customer service
- Excellent communication skills
- Listening skills
- Professional demeanor
- Reliable and punctual
Timeline
Sales Associate
Dollar General
01.2026 - Current
Over night stock
Meijjers
11.2024 - 03.2026
Crew Member
McDonald's
07.2023 - 03.2025
Sales Associate
Dollar General
07.2021 - 07.2024
Huron High School