Josie Guthrie
Summary
Responsible professional skilled at managing high volume and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Great customer relations, problem-solving and time management abilities.
Overview
9
9
years of professional experience
Work History
Lead Patient Coordinator
OmniaPiel
Costa Mesa
05.2025 - Current
- Coordinated patient schedules to enhance clinic workflow and minimize patient wait times.
- Managed patient inquiries while delivering detailed information on services and procedures.
- Trained new employees on office operations and effective patient management techniques.
Lead Patient Care Coordinator
Beverly Hills Rejuvenation Center
Huntington Beach
01.2024 - 01.2025
- Coordinated patient scheduling and follow-up appointments to enhance patient experience and ensure timely care
- Maintained up-to-date consent and medical forms to support compliance and streamline patient intake
- Addressed inquiries with extensive knowledge of treatments, company policies, and promotions to improve patient satisfaction
Server
San Pedro Fish Market
Long Beach
03.2023 - 10.2024
- Delivered food and beverages to customers in fast-paced, high-volume environment, ensuring timely service and customer satisfaction
- Ensured compliance with sanitation, safety, and alcohol beverage control policies to maintain a safe environment for patrons and staff
- Collaborated with team to maintain clean, organized, and well-stocked dining room, enhancing overall guest experience
Team Lead
Whole Foods
Long Beach
09.2021 - 03.2023
- Led, developed, and motivated team members to enhance team cohesion and achieve project goals.
- Addressed customer questions and needs to foster positive customer experiences and loyalty.
- Conducted timely and thorough performance reviews to support employee growth and align team objectives.
Bartender
SPARK Social SF
06.2018 - 03.2020
- Prepared and served a variety of alcoholic and non alcoholic beverages to patrons
- Managed bar inventory, ensuring adequate stock levels for peak hours.
- Maintained cleanliness of bar area and equipment throughout shifts.
Server
Del Popolo
San Francisco
10.2017 - 03.2020
- Provided excellent customer service to enhance guest dining experiences.
- Took and processed food and beverage orders efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Assisted in training new servers on service standards and procedures.
Education
Licensed - Esthetics
Cinta Aveda Institute
References
Available upon request
Timeline
Lead Patient Coordinator
OmniaPiel
05.2025 - Current
Lead Patient Care Coordinator
Beverly Hills Rejuvenation Center
01.2024 - 01.2025
Server
San Pedro Fish Market
03.2023 - 10.2024
Team Lead
Whole Foods
09.2021 - 03.2023
Bartender
SPARK Social SF
06.2018 - 03.2020
Server
Del Popolo
10.2017 - 03.2020
Licensed - Esthetics
Cinta Aveda Institute