Josie Herring
Merrillville,IN
Overview
20
20
years of professional experience
10
10
Healthcare
15
15
Supervisor
17
17
Management
10
10
Finance
20
20
Customer Service
Work History
Intake Supervisor
Robert Half International/IHDA
Chicago, IL
03.2021 - Current
- Collaborate with other teams for special projects to increase processing numbers
- Compliance and Quality Control
- increase application approval numbers by 37%
- Distribute over 500 million in Rental Assistance and 300 million in Mortgage Assistance
Insurance Coordinator
Fresenius Kidney Care
Mokena, IL
07.2017 - Current
- Performed daily, monthly, and quarterly audits
- Comply with insurance regulations dictated by local, state and federal agencies.
- Manage and respond to various reporting needs
Patient Financial Counselor
University of Chicago Medicine
Flossmoor, IL
12.2013 - 08.2020
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Established operational guidelines and identified opportunities for improvement.
- Collaborated with clinical and administrative staff to meet patient needs.
- Worked with management team to develop operational goals aligned with business strategy.
General Manager
U-Haul
Park Forest, IL
05.2011 - 12.2013
- Engage in Risk Management, Compliance
- Perform profit/loss analyses.
- Supervised employees through planning, assignments and direction.
- Recruited, interviewed and hired qualified staff for open positions.
Education
Bachelor of Science - Healthcare Administration - Management
University of Phoenix
Phoenix, AZ01.2014
Master of Science - Healthcare Administration - Information Systems
Capella University
Minneapolis, MN06.2021
Skills
- Management
- Develop, implement, and evaluate the organization’s strategic plan Medicare, Medicaid
- Quality Assurance
- Finance
- Compliance
- Human Resources
- Manage financial decision-making processes and identify areas for revenue growth
- Clearly communicate the organizational mission and build strategic partnerships
Timeline
Intake Supervisor
Robert Half International/IHDA
03.2021 - Current
Insurance Coordinator
Fresenius Kidney Care
07.2017 - Current
Patient Financial Counselor
University of Chicago Medicine
12.2013 - 08.2020
General Manager
U-Haul
05.2011 - 12.2013
Bachelor of Science - Healthcare Administration - Management
University of Phoenix
Master of Science - Healthcare Administration - Information Systems
Capella University