Summary
Overview
Work History
Education
Skills
Timeline
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Josie Hodges

Josie Hodges

St. Louis Park,MN

Summary

Results-driven sales professional with proven success in lead qualification, account management, and building strong client relationships. Skilled in leveraging research, CRM tools, and targeted outreach to generate and nurture high-quality pipelines while consistently exceeding performance goals. Energetic and adaptable, with a customer-first mindset and a drive to deliver measurable business growth.

Overview

6
6
years of professional experience

Work History

Logistics Account Executive

SPS Commerce
01.2025 - Current
  • Hit 104% of my year-to-date quota by building strong relationships and driving new revenue with 3PL and carrier accounts through consultative, solution-focused selling.
  • Share feedback directly from customers with our product and ops teams to help improve processes and create a better experience for logistics partners.
  • Keep track of customer needs and goals in Salesforce and made sure internal teams had what they needed to deliver on expectations.

Lead Generation Representative

SPS Commerce
04.2024 - 01.2025
  • Exceeded annual performance expectations, achieving 112% of quota while consistently building a robust sales pipeline.
  • Connected potential customers with tailored SPS Commerce solutions via email, phone, and product chat, addressing diverse business challenges with precision and efficiency.
  • Supported existing customers by resolving product issues and answering inquiries, ensuring a high standard of service and satisfaction.
  • Demonstrated tenacity and results-driven focus, contributing to team success and fostering continuous professional growth.

Marketing Outreach Advisor

Secured Retirement
09.2023 - 02.2024
  • Leverage Salesforce to build and nurture customer accounts, ensuring client satisfaction and loyalty.
  • Proficiently utilize LeadJig to identify and cultivate high-quality leads.
  • Conduct strategic phone calls to maintain client relationships and drive attendance at company events.

Social Media Director/Content Creator

Northern Michigan University Marketing and Communications
01.2020 - 05.2023
  • Planned, developed and executed digital campaigns across a variety of social media platforms, including Youtube, Instagram, and Snapchat.
  • Created university photography, videography, and graphics using the Adobe Suite Software.
  • Managed the entirety of the NMU Men’s Basketball team’s social media presence including content creation, preparation, production, and scheduling on Instagram and Twitter.

Door to Door Sales Representative

Aptive Environmental
05.2021 - 08.2021
  • Sold pest control services door-to-door in residential neighborhoods using persuasive marketing and sales tactics to generate $50,000 in revenue.

Education

Bachelor of Science - Public Relations, Marketing

Northern Michigan University
Marquette, MI
05.2023

Skills

  • CRM software proficiency

  • Relationship building

  • Negotiation

  • Prospecting & Lead Qualification

Timeline

Logistics Account Executive

SPS Commerce
01.2025 - Current

Lead Generation Representative

SPS Commerce
04.2024 - 01.2025

Marketing Outreach Advisor

Secured Retirement
09.2023 - 02.2024

Door to Door Sales Representative

Aptive Environmental
05.2021 - 08.2021

Social Media Director/Content Creator

Northern Michigan University Marketing and Communications
01.2020 - 05.2023

Bachelor of Science - Public Relations, Marketing

Northern Michigan University

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