Josie Mesnard
Medinah,IL
Summary
Positive Opportunist team member that is successful in completing their tasks, passionate about being on time and giving 110% effort to the task that is being asked of them and is very familiar and comfortable with customer service, handling money as well as keeping store area clean and being enthusiastic to help guests upon request.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Thorntons Gas Station
Bloomingdale, IL
05.2023 - 08.2023
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Greeted walk-in and phone guests, determining interests and needs.
- Maintained cleanliness of lobby area throughout shift.
- Provided guidance to new team members on how to perform tasks correctly.
- Performed daily cashiering duties including balancing accounts at end of shift.
Team Member
Dunkin' Donuts
Bloomingdale, IL
06.2022 - 09.2022
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Rotated through series of different stations based on team needs.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Greeted customers upon entering the store with friendly demeanor.
Education
Associate of Arts - Criminal Justice
College of DuPage
Glen Ellyn, ILSkills
- Customer Service
- Cash handling experience
- Financial Transactions
- Flexible Schedule
- Excellent Communication
- Time management abilities
- Adaptability and Flexibility
Affiliations
- i play basketball during the summer with my dad
- i visit my mom who lives in chicago every now and then
- i help around the house alot to help my dad take care of our sick grandpa
Accomplishments
- i was awarded leadership roles in high school, about 3-4. one was an award and i was on two separate committees that revolved around the students voices being heard and people of colors voices being heard they were named the student equity committee and the POC equity committee.
About me
- i am a naturally bubbly person that can come off shy at first but im passionate about everything i do and always give my best effort, i also really enjoy helping people. i am really grateful for the opportunity to apply and hope i get considered for the position.
Timeline
Guest Service Representative
Thorntons Gas Station
05.2023 - 08.2023
Team Member
Dunkin' Donuts
06.2022 - 09.2022
Associate of Arts - Criminal Justice
College of DuPage