Summary
Overview
Work History
Education
Skills
Websites
Timeline
Hobbies and Interests
Generic

Josie Miranda

523 S Kroeger St. Anaheim,CA

Summary

Energetic and dedicated college student with 4+ years experience planning, organizing, and hosting parties and special events. Experienced with team leadership, customer service, and operational efficiency with focus on attention to detail.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager & Lead Party Pro

Bounce U
05.2021 - Current
  • Serve as lead party pro, front desk, and assistant store manager amongst 18 staff members.
  • Create social media marketing content for business.
  • Coordinate and host birthday parties and events for guests.
  • Facilitate tours for potential clients.
  • Enforce business rules and safety guidelines.
  • Run parties according to agreed-upon schedule.
  • Set up, decorate, and clean up party rooms.
  • Serve guests food and beverages provided within party, along with cutting and serving desserts.
  • Manage cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Manage opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assist the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentor new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Process payments for credit and debit cards and returned proper change for cash transactions.
  • Enhance store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Attend to maintenance when needed.
  • Take phone calls and in person meetings with clients with inquiries, requests, or in need of booking or rescheduling.

Senior Recreation Leader

City of Anaheim
08.2024 - 05.2025
  • Maintained attendance and inventory of supplies and equipment.
  • Assisted hosting events in recreation facilities and monitored facility conditions.
  • Researched, planned, and organized mentally and physically stimulating activities for individuals between ages of 4 and 12.
  • Facilitated team building exercises among participants to promote cooperation, communication skills development.
  • Cultivated positive relationships with participants, parents, and peers to foster a supportive recreational environment.
  • Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
  • Enhanced participant enjoyment by designing and implementing diverse recreational activities in after school programs, camps, and city events.

Education

Associate of Arts - Business Administration

Fullerton College
Fullerton, CA
08-2025

Bachelor of Arts - Business Management

Hope International University
Fullerton, CA
05-2027

Skills

  • Strong Verbal and Written Communication
  • Collaborative and Teamwork Oriented
  • Event Management
  • Detail Oriented and Dependable
  • Planning, Organization, Creativity
  • Customer service and engagement
  • Client scheduling

Timeline

Senior Recreation Leader

City of Anaheim
08.2024 - 05.2025

Assistant Store Manager & Lead Party Pro

Bounce U
05.2021 - Current

Associate of Arts - Business Administration

Fullerton College

Bachelor of Arts - Business Management

Hope International University

Hobbies and Interests

Captain of Fullerton College Women’s Tennis Team, Qualified for CCCSA State Finals in both singles and doubles., 

Profile: https://www.fchornets.com/sports/wten/2024-25/bios/miranda_josie_zwaz

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