Overview
Work History
Education
Skills
Certification
Timeline

Josie Valero

Starbucks
Charlotte,NC
1
Certification
5
years of professional experience

Work History

Barista/Barista Trainer

5 Years
Starbucks | 10.2021 - Current
  • Demonstrated expertise in preparing and serving a variety of drinks from the menu
  • Ensured adherence to safety, cleanliness, and decorum standards at all times
  • Exceptional ability to multitask in a fast-paced and high-demand environment
  • Provided personalized customer service to meet and exceed customer expectations
  • Educated customers on the store's offerings and coffee culture
  • Delegated tasks effectively and led the team to achieve sales and drive-through goals
  • Offered strong customer service skills, keeping customers satisfied
  • Operated POS cash register, handling transactions daily, and counted the money in cash drawers to ensure accuracy
  • Trained new employees

Education

- Radiology Technician

York Technical College | Rock Hill, SC | 06.2029

High School Diploma

Olympic High School | Charlotte, NC | 06.2024
  • Certificate of Hospitality and Tourism Studies | Academy of Hospitality and Tourism, Charlotte-Mecklenburg Schools (June 2024)
  • Completed specialized career and technical education (CTE) curriculum focused on guest services, tourism operations, and industry standards

Skills

Customer service
Food service
Time management
Communication skills
English
Leadership
BLS certification

Certification

BLS certification

Timeline

Barista/Barista Trainer

Starbucks
10.2021 - CurrentRead More

Olympic High School

High School Diploma
Read More

York Technical College

from Radiology Technician
Read More
Josie Valero