Joslan Johnson
Charlotte,NC
Summary
Dedicated and detail-oriented worker with expertise in multitasking, and problem-solving.
Very flexible and goal-oriented
Team player with expertise in scheduling, customer relationship management, document control and program leadership.
Very dependable and self-motivated
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Grifols Biomat Plasma Donation Center
01.2022 - Current
- Monitored patients for reactions and verified sample quality
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
Warehouse Associate
Amazon.com
06.2020 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise
Donor Recruiter
American Red Cross
11.2019 - 06.2020
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience
Child Care Worker
FairyLand Institute of Early Learning
05.2019 - 10.2019
- Communicated with parents regarding child's behavior, daily activities, and concerns
Customer Care Representative
Conduent Inc
05.2018 - 05.2019
- Responded to customer needs through competent customer service and prompt problem-solving
Onstar Advisor
Concentrix
10.2017 - 02.2018
- Built and maintained relationships with clients to provide ongoing support
Cashier
Cookout
03.2016 - 12.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
Education
Associate of Science - Nursing
Central Piedmont Community College
Charlotte, NC06.2027
Skills
- Customer service
- Phlebotomy (2 years)
- Computer Literacy
- Laboratory Experience
- Patient Care
Certification
CPR Certification
Additional Information
Skills
fast Upselling techniques
Customer-oriented Quick learner
Positive and friendly Call center transactions
Computer literate
Personal Information
Relocation: Anywhere
Timeline
Phlebotomist
Grifols Biomat Plasma Donation Center
01.2022 - Current
Warehouse Associate
Amazon.com
06.2020 - Current
Donor Recruiter
American Red Cross
11.2019 - 06.2020
Child Care Worker
FairyLand Institute of Early Learning
05.2019 - 10.2019
Customer Care Representative
Conduent Inc
05.2018 - 05.2019
Onstar Advisor
Concentrix
10.2017 - 02.2018
Cashier
Cookout
03.2016 - 12.2017
Associate of Science - Nursing
Central Piedmont Community College
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