Joslyn Howell
On The Grind Coffee
New Braunfels,TX
1
Certification
3
years of professional experience
Developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Work History
Barista
2 Years 8 Months- Crafted 300+ unique beverages daily while maintaining high-quality standards and guaranteeing customer satisfaction during peak hours.
- Maintained compliance with health standards by systematically cleaning and organizing work area during idle periods.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Used POS system to correctly and efficiently enter orders and process payments.
- Developed strong relationships with regular customers, contributing to repeat business and loyalty.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Achieved Employee of the Month distinction from a pool of 230+ candidates within ten months of employment to acknowledge exceptional performance.
Education
Bachelor of Arts - Clinical Psychology
- Presidential Transfer Scholarship Recipient
- 3.7 GPA
High School Diploma
- Relevant Coursework: Medical Terminology, Health Sciences, Anatomy and Physiology
- Ranked in Top 5% of class
- magna cum laude graduate
- District Educational Improvement Committee (DEIC) Member
Skills
POS systems
Customer service excellence
Workplace sanitation
Attention to detail
Cleanliness
Operational duties
Team player
Certification
Food Handler's Certification
Timeline
Barista
On The Grind Coffee
02.2024 - CurrentRead More
Texas Tech University
Bachelor of Arts from Clinical Psychology
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New Braunfels High School
High School Diploma
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