Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joslyn Nelson

Summary

7+ years of experience improving social equity and justice initiatives through policy analysis, performance measurement, strategic planning, stakeholder management, public outreach, and training. Led initiatives resulting in improved access and accessibility for clients and customers, and established a quasi-judicial Social Justice Commission that includes disabilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Equity and Access Manager

Health Services
07.2022 - Current
  • Provide environmental scans to identify primary barriers, gaps, disparities, and disruptions to make organizational recommendations for action
  • Provide advanced-level leadership and expertise in policy analysis and development, strategic planning, and development of performance measures supporting EDAI principles
  • Build inclusion at the individual, team, and organization levels by making recommendations for leadership development, cross-cultural communications, and identifying training opportunities for staff
  • Provide a high level of expertise in EDAI as it relates to client care and provides an advanced level of research and analysis in support of informed program development

Medicaid Eligibility Specialist

Health Care Authority
02.2017 - 07.2022
  • Applied complex federal and state eligibility regulations published in WAC and RCW to specific household circumstances resulting in accurate eligibility decisions
  • Analyzed, researched, and resolved complex eligibility issues using proper rules and procedures while working in a highly independent environment
  • Self-motivated, with a strong sense of personal responsibility.
  • Communicated with people from various cultures and backgrounds on the application process.

Founding Member Workgroup for Social Justice

City of Olympia
04.2021 - 11.2021
  • Provide recommendations to the city of Olympia on how to best address social justice and equity issues
  • Provide guidance on forming a social justice and equity commission which includes the scope of the work and first-year work plan priorities
  • Assisted in hosting, facilitating, and /or recording participants' input during community conversations
  • Participate in and/or support the development of written articles, summaries, plans, videos, or other communication materials as needed to support the process and share the final recommendation with the community that addresses social justice and equity issues
  • Established the first Social Justice and Equity quasi-judicial Commission

Diversity, Equity, and Inclusion Program Manager 2

Health Care Authority, DJA
11.2019 - 07.2021
  • Review federal and state policies and regulations associated with diversity, equity, and inclusion policies and practices, with an emphasis on disabilities and accessibility
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Management
  • Program and stakeholder management for disability inclusion
  • Met with project stakeholders on regular basis to assess progress and make adjustments.

Workgroup Member

Washington State Courts
12.2022 - Current
  • Guardianship Monitoring and Support Initiative, Develop a process that promotes regular Odyssey case reviews to confirm the status of
  • Establish a case review protocol and case clean-up procedure
  • Create case review tools and resources for additional support
  • Develop cost-effective resources and supports that increase the capacity of courts to review and audit all Initial and periodic report reviews and assess the physical, emotional, and financial well-being of ASGs

Workgroup Member

WaTech Accessibility Committee
03.2021 - Current
  • Developing strategies for better accessibility across the enterprise
  • Developing universal accessibility standards for state agencies
  • Educated staff on organizational mission and goals to help employees achieve success in understanding accessibility

Volunteer Board Member

Multicultural Service Center Of The South Sound,
11.2021 - Current
  • Develop by-laws and charter for the multicultural Service Center
  • Community outreach and engagement services
  • Project Management
  • Establishing culturally competent services and immigrant and refugee assistance
  • Represented the organization positively and professionally while providing the community with much-needed services.

Chair and Vice Chair

Disability Inclusion Network BRG
08.2019 - 07.2022
  • Lead policy revision, public outreach, education, promoting, recruiting, and training state agencies and the public
  • Provide consolations to agency directors on disability solutions
  • Work with executive leadership and representatives from all state agencies
  • Provide consultations to universities on ableism and racism in a training format
  • Lead the disability justice committee looking at the framework of intersectionality and project planning
  • Provided consultation on executive orders, the PEAR plan, and the Universal Access and belonging plan

Education

Bachelor of Arts - Political Science U.S History

The Evergreen State College
Olympia, WA
10.2014

Skills

  • Leadership and People Development
  • Program Coordination and Execution
  • Management Team Leadership
  • Change and Growth Management
  • Improve Policies
  • Strategic Planning
  • Effective Communicator and Public Speaker
  • Manage Programs
  • Innovative and Visionary
  • Community Resource Navigation
  • People and Culture
  • Policy Revision

Certification

  • Change Acceleration Process Skills Course for Instructors Trainers
  • Foundations of Leadership
  • Lean Six Sigma Green Belt
  • Crucial Conversations

Timeline

Workgroup Member

Washington State Courts
12.2022 - Current

Equity and Access Manager

Health Services
07.2022 - Current

Volunteer Board Member

Multicultural Service Center Of The South Sound,
11.2021 - Current

Founding Member Workgroup for Social Justice

City of Olympia
04.2021 - 11.2021

Workgroup Member

WaTech Accessibility Committee
03.2021 - Current

Diversity, Equity, and Inclusion Program Manager 2

Health Care Authority, DJA
11.2019 - 07.2021

Chair and Vice Chair

Disability Inclusion Network BRG
08.2019 - 07.2022

Medicaid Eligibility Specialist

Health Care Authority
02.2017 - 07.2022

Bachelor of Arts - Political Science U.S History

The Evergreen State College

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