Summary
Work History
Education
Skills
Timeline
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Joslyn Turner

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Work History

Customer Service Representative

Chewy.com
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.

Overnight Stocker

Walmart
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Received and stocked merchandise in a timely manner.
  • Checked shelves in department to determine replenishment needs.
  • Restocked shelves according to plan-o-grams set up by management team.

Education

High School Diploma -

East Paulding High School
Dallas, GA
05-2019

Skills

  • Paperwork Processing
  • Scheduling
  • Report Generation
  • Inbound and Outbound Calling

Timeline

Customer Service Representative

Chewy.com

Overnight Stocker

Walmart

High School Diploma -

East Paulding High School

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Joslyn Turner