Andrea Raya Cendejas
Birmingham,AL
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
10
10
years of professional experience
Work History
Team Leader
Autocar Trucks
Birmingham, AL
12.2022 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Team Member
Autocar Trucks
Birmingham, AL
08.2020 - 12.2022
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Worked 4 different stations each month to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Sought out ways to go above and beyond job requirements.
Cashier
RaceTrac
09.2016 - 07.2020
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Answered questions about store policies and concerns to support positive customer experiences.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed weekly sales circulars and monitored price changes.
Waitress
La Gorda's
05.2014 - 12.2015
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
High School Diploma -
Locust Fork High School
Locust Fork, ALSkills
- Problem-Solving
- Teamwork and Collaboration
- Team Supervision
- Attention to Detail
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Autocar Trucks
12.2022 - Current
Team Member
Autocar Trucks
08.2020 - 12.2022
Cashier
RaceTrac
09.2016 - 07.2020
Waitress
La Gorda's
05.2014 - 12.2015
High School Diploma -
Locust Fork High School