Josphine Uzoma
Lawrenceville,GA
Summary
Offering strong foundation in customer service and eagerness to learn and grow in dynamic environment. Brings ability to quickly grasp essential customer service protocols,adeptly handle, patient care and customer interactions and support. Ready to use and develop communication and problem-solving skills in Patient Care role.
Overview
5
5
years of professional experience
Work History
Customer Service
Publix
07.2020 - Current
- Provided exceptional customer service, resolving complex issues promptly and effectively.
- Delivered exceptional customer service, ensuring repeat business and client loyalty.
- Provided excellent customer service, resolving inquiries and issues on spot.
- Provided high-level customer service, resolving issues promptly.
Clerk
Quick Trip
06.2023 - 05.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Science - Pursing Nursing
Chamberlain College of Nursing
1100 Altmore Ave Sandy Springs Ga 3034204-2027
High School Diploma -
Peachtree Ridge High School
1555 Old Peachtree Rd NW Suwanee Ga 3002405-2021
Skills
- Residential customer service
- Excellent customer service
- Customer service advocacy
- Customer service and satisfaction
- Excellent customer service skills
- Exceptional customer service
- Critical thinking with patients
- Knowledge in patient care
- Teamwork
- Great communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Volunteered at organization of Latin American students.
Languages
English
Full Professional
Timeline
Clerk
Quick Trip
06.2023 - 05.2024
Customer Service
Publix
07.2020 - Current
Bachelor of Science - Pursing Nursing
Chamberlain College of Nursing
High School Diploma -
Peachtree Ridge High School
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