
Dedicated worker with experience in high-volume customer service and order management. Proven ability to build rapport with guests and adapt in fast-paced environments.
- Managed food and drink orders with POS system
- Assisted in training incoming servers
- Certified alcohol server training through Rserving
- Built rapport with repeat customers
- Improved customer service skills
- Some bartending experience
- Adapted to being able to handle a large number of tables at once
- Bar closing experience
- Enforced USA Hockey playing rules to ensure the safety of all players
- Resolved any confusion/issues with players and coaches in a calm and concise manner
- Communication and reasoning skills
- Trained incoming officials
- Kept up to date knowledge on league rules
- Conducted routine maintenance on marine equipment
- Constructed and maintained boat lifts and docks
- Supervised and assisted younger coworker
- General lawn care
- Prepared and distributed schedules for game officials
- Attended monthly board meetings
- Coordinated with board members in charge of finances to distribute game checks to officials
- Attended games when available to supervise younger officials
- Assisted in annual start-of-year meeting with all local officials to provide officials with knowledge about certain game situations and information regarding rule changes