Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joss Olson

Grand Forks,ND

Summary

Dedicated worker with experience in high-volume customer service and order management. Proven ability to build rapport with guests and adapt in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Server

Paradiso Mexican Restaurant
Grand Forks, ND
03.2025 - Current

- Managed food and drink orders with POS system

- Assisted in training incoming servers

- Certified alcohol server training through Rserving

- Built rapport with repeat customers

- Improved customer service skills

- Some bartending experience

- Adapted to being able to handle a large number of tables at once

- Bar closing experience

Sports Official

USA Hockey
Grand Forks, ND
10.2017 - Current

- Enforced USA Hockey playing rules to ensure the safety of all players

- Resolved any confusion/issues with players and coaches in a calm and concise manner

- Communication and reasoning skills

- Trained incoming officials

- Kept up to date knowledge on league rules

General Maintenance Worker

Larson Marine Inc.
Bottineau, ND
05.2024 - 08.2024

- Conducted routine maintenance on marine equipment

- Constructed and maintained boat lifts and docks

- Supervised and assisted younger coworker

- General lawn care

Officiating Coordinator

Bottineau Blue Line Club
Bottineau, ND
09.2021 - 03.2023

- Prepared and distributed schedules for game officials

- Attended monthly board meetings

- Coordinated with board members in charge of finances to distribute game checks to officials

- Attended games when available to supervise younger officials

- Assisted in annual start-of-year meeting with all local officials to provide officials with knowledge about certain game situations and information regarding rule changes

Education

Finance

University of North Dakota
Grand Forks, ND
05.2027

High School Diploma -

Bottineau High School
Bottineau, ND
05.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • High customer volume management
  • Point of sale operation
  • Guest relations management
  • Allergy awareness
  • Order management

Timeline

Server

Paradiso Mexican Restaurant
03.2025 - Current

General Maintenance Worker

Larson Marine Inc.
05.2024 - 08.2024

Officiating Coordinator

Bottineau Blue Line Club
09.2021 - 03.2023

Sports Official

USA Hockey
10.2017 - Current

Finance

University of North Dakota

High School Diploma -

Bottineau High School