Josselin Nix
Summary
Hardworking employee enthusiastic about learning new things. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Sales Specialist, Parts Specialist
Big #1 Powersports
02.2023 - 12.2023
- Increased dealership sales by proactively engaging with potential customers and showcasing vehicle features.
- Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations on automotive parts.
- Enhanced store inventory management by maintaining accurate records of products, ensuring timely reordering and minimizing stockouts.
Diesel Technician
Grays Tree Service
09.2019 - 03.2023
- Maintained all companies equipment from bobcats, skid steers to cranes and grapple trucks and everything in the middle.
- Did all repairs from services to in frame engine rebuilds and all in between.
- Worked on and maintained hydraulic systems.
- kept parts inventory to have products in stock and ready.
- Welding and torching and metal working allot of stuff specially for custom builds needed to get things to work.
- Ran service truck for onsite breakdown calls.
- Very efficient at electrical issues.
- managed a small group of techs and assisted them as needed.
Diesel Technician
HPH Mechanical
07.2018 - 07.2019
- Maintained all companies equipment from bobcats, skid steers to cranes and grapple trucks and everything in the middle.
- Did all repairs from services to in frame engine rebuilds and all in between.
- Worked on and maintained hydraulic systems.
- kept parts inventory to have products in stock and ready.
- Welding and torching and metal working allot of stuff specially for custom builds needed to get things to work.
- Ran service truck for onsite breakdown calls.
- Very efficient at electrical issues.
- managed a small group of techs and assisted them as needed.
Diesel Technician
Ottawa Truck Dealership
09.2017 - 03.2018
- Maintained all companies equipment from bobcats, skid steers to cranes and grapple trucks and everything in the middle.
- Did all repairs from services to in frame engine rebuilds and all in between.
- Worked on and maintained hydraulic systems.
- kept parts inventory to have products in stock and ready.
- Welding and torching and metal working allot of stuff specially for custom builds needed to get things to work.
- Ran service truck for onsite breakdown calls.
- Very efficient at electrical issues.
- managed a small group of techs and assisted them as needed.
- Did allot of warranty work for otawa trucks onsite of customers.
Diesel Technician
Genesis Tires
02.2016 - 09.2017
- Maintained all companies equipment from bobcats, skid steers to cranes and grapple trucks and everything in the middle.
- Did all repairs from services to in frame engine rebuilds and all in between.
- Worked on and maintained hydraulic systems.
- kept parts inventory to have products in stock and ready.
- Welding and torching and metal working allot of stuff specially for custom builds needed to get things to work.
- Ran service truck for onsite breakdown calls.
- Very efficient at electrical issues.
- managed a small group of techs and assisted them as needed.
Diesel Technician
Nix Truck & Trailer Repair
11.2005 - 01.2016
- Maintained all companies equipment from bobcats, skid steers to cranes and grapple trucks and everything in the middle.
- Did all repairs from services to in frame engine rebuilds and all in between.
- Worked on and maintained hydraulic systems.
- kept parts inventory to have products in stock and ready.
- Welding and torching and metal working allot of stuff specially for custom builds needed to get things to work.
- Ran service truck for onsite breakdown calls.
- Very efficient at electrical issues.
- managed a small group of techs and assisted them as needed.
Education
High School Diploma -
Mortimer Jordan High School
Morris, AL11.2005
Skills
- Inquiry Handling
- Client Relations
- Inventory Maintenance
- Customer Service and Care
- Technical Support
- Mechanically Inclined
- Time management
- Strategic planning
- Active listening
- Self-motivation
- Effective communication
- Problem-solving
Timeline
Sales Specialist, Parts Specialist
Big #1 Powersports
02.2023 - 12.2023
Diesel Technician
Grays Tree Service
09.2019 - 03.2023
Diesel Technician
HPH Mechanical
07.2018 - 07.2019
Diesel Technician
Ottawa Truck Dealership
09.2017 - 03.2018
Diesel Technician
Genesis Tires
02.2016 - 09.2017
Diesel Technician
Nix Truck & Trailer Repair
11.2005 - 01.2016
High School Diploma -
Mortimer Jordan High School
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