JOSSELIN PACHECO
Summary
To obtain a position where experience, acquired skills, and educational background will be utilized for advancement and for a company to grow.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Sales-Credit Administrator
Bobcat of Houston
06.2021 - Current
- Oversee the dealerships' customer loan origination and approval process
- Assisted in acquiring lender approvals; assessed customer financing needs to facilitate transactions
- Foster and maintain strong relationships with our network lenders
- Understand all programs and rate options offered by our lenders
- Checked and verified paperwork for cash, finance, or loan transactions to ensure accuracy and compliance
- Cultivate positive relationships with customers
- Provided clerical and organizational support to sales team; processed customer payments efficiently
Office Assistant
Green Bee Lawn Care
06.2020 - 02.2021
- Maintains customer records by updating account information; maintains financial accounts by processing customer adjustment.
- Accurately serve customers by providing product and service information and resolving product and service problems
- Cold calling to sell the company’s product
Office Assistant
CKI Wholesale Lock Supply
11.2016 - 11.2017
- Responsible for entering all orders into system.
- Accurately serve customers by providing product and service information and resolving product and service problems
- Able to decipher crucial information on orders while paying tremendous attention to detail.
- Maintains customer records by updating account information.
- Checks order status and provides updates, offers approved substitutes, and gives an estimated time of completion on orders placed to the customer.
- Enters quotes into system from various customers; provides accurate pricing to customer.
- Maintains financial accounts by processing customer adjustments.
Quality Control, Admin, Jewelry Sales, Payroll Clerk
Shaw’s R&R Jewelry and Loan
Houston
02.2013 - 05.2016
- Recruiting, vetting, interviewing, and hiring new employees
- Monitors loan qualification and buy processes to ensure value and integrity of all loans issued.
- Foster customer-centric environment through friendly engagement and prompt resolution of customer issues.
- Administer store processes and procedures for inventory, loans, merchandising, and store presentation.
- Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies.
- Complied with local and federal laws and regulations regarding business operations.
- Supervised and prepared schedules for employees
- Houston, TX
Education
Bachelor of Business Administration - Finance
University of Houston Downtown, College of Business
Houston, USA 06.2019 - 01.2021
Skills
- Loan processing
- Document verification
- Credit analysis
- Financial performance analysis
- Microsoft Excel
- Microsoft Office
- Organizational skills
- Time management
- Team collaboration
- Effective communication
- Problem-solving
Timeline
Sales-Credit Administrator
Bobcat of Houston
06.2021 - Current
Office Assistant
Green Bee Lawn Care
06.2020 - 02.2021
Bachelor of Business Administration - Finance
University of Houston Downtown, College of Business
06.2019 - 01.2021
Office Assistant
CKI Wholesale Lock Supply
11.2016 - 11.2017
Quality Control, Admin, Jewelry Sales, Payroll Clerk
Shaw’s R&R Jewelry and Loan
02.2013 - 05.2016