Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josselin Velasquez

Attleboro,MA

Summary

Detail-oriented Clerk with strong administrative and organizational skills. Proven ability to enhance operations through accurate recordkeeping and effective problem resolution. Skilled in managing time efficiently in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Senior Sales Specialist

MANGO
Dedham, Massachusetts
11.2024 - Current
  • Supported customers with product choices and offered individualized styling recommendations.
  • Developed and implemented strategies to increase sales volume.
  • Collaborated with team members to ensure efficient inventory management and replenishment.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.

Sales Floor Supervisor

Calvin Klein
Wrentham, Massachusetts
09.2023 - 11.2024
  • Supervised daily sales floor operations to ensure optimal customer experience.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
  • Oversaw cash handling activities, including money counting and register reconciliation.
  • Managed inventory levels through regular stock assessments and timely replenishments.

Guest Service Team Member

Target
Smithfield, Rhode Island
10.2021 - 06.2024
  • Handled customer returns courteously while adhering to company policy guidelines regarding refunds, exchanges, credits.
  • Managed checkout processes and handled customer transactions efficiently.
  • Assisted in daily inventory management and restocking of supplies.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

High School Diploma -

Central Falls High School
Central Falls, RI
05-2020

Skills

  • Visual merchandising
  • Inventory control
  • Team collaboration
  • Attention to detail
  • Time management
  • Customer service
  • effective communication
  • Microsoft office

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Senior Sales Specialist

MANGO
11.2024 - Current

Sales Floor Supervisor

Calvin Klein
09.2023 - 11.2024

Guest Service Team Member

Target
10.2021 - 06.2024

High School Diploma -

Central Falls High School

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