Josselyn Hamilton
St Louis,MO
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Walmart through exceptional service and reliability. Skilled in managing high-pressure situations with patience and empathy, and adept at maintaining accurate financial transactions. Demonstrates strong communication and time management skills, ensuring customer needs are met efficiently.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
06.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Restaurant Hostess
Stacked Stl
10.2022 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
High School Diploma -
Oakville Sr. High School
St Louis, MO06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
Timeline
Cashier
Walmart
06.2024 - Current
Restaurant Hostess
Stacked Stl
10.2022 - Current
High School Diploma -
Oakville Sr. High School