Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josselyn Marrufo

Las Vegas,Nevada

Summary

Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably at TAO, where I mastered cocktail creation and excelled in customer engagement. Proven track record in inventory optimization and flexible problem-solving, enhancing operational efficiency. Skilled in client support and teamwork, I've successfully trained staff across multiple locations, significantly improving service standards.

Overview

11
11
years of professional experience

Work History

Bartender

Nicco’s Steakhouse at Durango
01.2024 - Current
  • Mix and prepare alcoholic beverages
  • Present bar/restaurant menus and help customers select food/beverages
  • Issue bills and accept payment

Server

The Summit Club
07.2022 - Current
  • Take food and drink orders, provide service and requested items both graciously and courteously to ensure that members/guests receive a high level of customer service
  • Engage with members/guests in a friendly manner
  • Ensure members/guests are enjoying their meals and take immediate action to correct any problems

Model Bartender

TAO
11.2018 - 04.2021
  • Check identification of guest to verify age requirements for purchase of alcohol
  • Have knowledge of food allergies
  • Make all signature cocktails and deliver service in a timely manner
  • Follow all closing procedures
  • Handle cash and credit card payments

Bartender/ Corporate Trainer

Twin Peaks
10.2013 - 08.2017
  • Check identification of guest to verify age requirements for purchase of alcohol
  • Stock bar with beer, wine, liquor, and related supplies
  • Mix ingredients to prepare cocktails and other drinks
  • Train staff at 6 new store openings

Education

BS In Business Administration - Business Administration

Western Governors University
Salt Lake City, UT

Skills

  • Cocktail Creation
  • Client Support
  • Point-of-Sale Expertise
  • Inventory Optimization
  • Customer Engagement Strategies
  • Flexible Problem-Solving
  • Teamwork and Cooperation
  • Coordinated Task Prioritization

Languages

Spanish
Full Professional

Timeline

Bartender

Nicco’s Steakhouse at Durango
01.2024 - Current

Server

The Summit Club
07.2022 - Current

Model Bartender

TAO
11.2018 - 04.2021

Bartender/ Corporate Trainer

Twin Peaks
10.2013 - 08.2017

BS In Business Administration - Business Administration

Western Governors University

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Josselyn Marrufo