Susan Mazurkiewicz
Boonton,NJ
Summary
Upbeat Bartender experienced in crafting well drinks, top-shelf cocktails, and a diverse selection of beer and wine. Drove sales through innovative mixology and exceptional customer service, fostering an inviting atmosphere for guests. Committed to maintaining high standards of bar cleanliness and inventory management while delivering genuine hospitality.
Overview
9
9
years of professional experience
Work History
Bartender
Calandras
Caldwell, New Jersey
08.2024 - 06.2026
- Guided customers on ingredients and allergens, enabling informed menu choices and improving dining experience.
- Demonstrated hospitality and customer service while greeting tables.
- Trained new servers on company policies and guest service standards, enhancing team readiness and consistency in service.
- Assisted bussers with table-cleaning during high-volume shifts, maintaining cleanliness and service efficiency.
- Organized and set up tables for large group events to ensure a smooth dining experience.
Bartender
Jigg's Corner
Butler, USA
01.2023 - 07.2024
- Guided customers in selecting beer, wine, and liquor pairing with meals to enhance dining experience.
- Maintained stocked bar with snacks and appetizers to ensure quick service and customer satisfaction.
- Built rapport with customers through engaging conversation and attentive service to foster repeat business.
- Minimized errors by keeping up with customer preferences and current tabs.
- Tracked drinks and processed payments using POS system.
- Verified customer age prior to serving alcohol.
- Maintained readiness for customer demands by ensuring sufficient inventory of garnishes, liquor, and bar supplies. for customer demands by keeping adequate inventory levels of garnishes, liquor and bar supplies.
- Operated cash registers accurately, handling cash and credit card transactions efficiently.
Head Bartender/Manager
Boonton Station 1904
Boonton, USA
09.2017 - 10.2022
- Greeted guests to provide warm welcome and promote good customer service.
- Oversaw bar operations, managing supply orders, setting schedules, and ensuring high-quality service from staff.
- Trained and supervised bar staff to deliver exceptional service to customers.
- Maintained clean and organized bar area, ensuring customer satisfaction.
- Utilized bartending tools and equipment effectively to create visually appealing drinks.
- Demonstrated knowledge of responsible alcohol service practices by adhering to local laws and regulations.
- Protected guests and general public by enforcing safe alcohol service policies.
- Tracked inventory and supply usage to maintain cost control and minimize waste.
- Stayed ready for customer demands by keeping adequate inventory levels of garnishes, liquor and bar supplies.
- Increased bar's profile by developing signature cocktails and menus.
- Created engaging atmosphere to attract and retain customers. by creating fun atmosphere.
- Developed rapport with customers through friendly conversation and attentiveness to their needs.
- Minimized errors by keeping up with customer preferences and current tabs.
- Operated cash registers accurately, handling cash and credit card transactions efficiently.
Education
Diploma -
Parsippany high school
Parsippany, NJSkills
- Cocktail development
- Cocktail creation
- Cocktail Menu Familiarity
- POS system management
- POS systems
- Payment transactions
- Alcohol service
- Customer Service
- Staff supervision
- Multitasking efficiency
- Time management
- Food safety procedures
Timeline
Bartender
Calandras
08.2024 - 06.2026
Bartender
Jigg's Corner
01.2023 - 07.2024
Head Bartender/Manager
Boonton Station 1904
09.2017 - 10.2022
Diploma -
Parsippany high school