Josseph Pilaguano
Patchogue,NY
Summary
Dynamic and dedicated restaurant waiter with a proven track record at Congregations Shaare Zion, excelling in customer service and problem-solving. Recognized for fostering strong customer relationships and ensuring service quality, resulting in increased guest loyalty. Skilled in order taking and maintaining cleanliness, adept at managing multiple tables efficiently under pressure.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Congregations Shaare Zion
10.2022 - 02.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Education
High School Diploma -
Tecnico Sucre
Quito07-2019
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Memory retention
- Problem-solving
Timeline
Restaurant Waiter
Congregations Shaare Zion
10.2022 - 02.2024
High School Diploma -
Tecnico Sucre
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