Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Jossette’a Dillard
Concord,NC
Work Preference
Summary
Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Senior Human Resources Specialist
Alight Solutions
Charlotte, NC
06.2016 - Current
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Understands FMLA laws and regulations and kept abreast of human resource principles, practices and procedures.
- Performed periodic audits of HR files and records to verify proper collection and filing of FMLA documents.
- Facilitated and evaluated training program success and presented strategic improvement recommendations to upper management.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Provided resolution to complex and confidential issues.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
Executive Administrative Assistant
New Life Baptist Church
Concord, NC
01.2010 - 05.2016
- Trained office staff in correct procedures and reporting requirements.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Transcribed minutes of meetings and executed meetings and events to support community outreach programs, organizational development, and senior management teams.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Education
Master of Arts - Health Administration
Northcentral University
San Diego, CA08.2025
MBA - Human Resource Management
University of Phoenix
2011
BS - Business Administration/Management
Shaw University
2006
Skills
- Policy Interpretation
- Employment Recordkeeping
- Procedures Compliance
- Human Resources Management Systems
- Leave of Absence Transitions
- Training Development and Execution
- Legal Document Preparation
- HR Trend Tracking
- Analytical and Critical Thinking
- HRIS Applications
- Managing Employee Relations
- Personnel Accountability
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Timeline
Senior Human Resources Specialist
Alight Solutions
06.2016 - Current
Executive Administrative Assistant
New Life Baptist Church
01.2010 - 05.2016
Master of Arts - Health Administration
Northcentral University
MBA - Human Resource Management
University of Phoenix
BS - Business Administration/Management
Shaw University