Josuas Alcidas
Hillside,NJ
Summary
Josuas Alcidas is a aspiring IT technician that is self-studying to receive COMPTIA A+ and Network+ Certification in computer science. Ready to work in a professional environment, driven to learn and succeeded. Having experience in computers to a intermediate level that allows him to learn and understand basic computer functions and help troubleshoot and problem-solve those issues with customer and teammates to allow the work experience to be successful. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Delivery Driver
DoorDash
Hillside, NJ
05.2022 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Delivered packages to customer doorsteps and business offices.
Wood Specialist
Floor & Decor
Elizabeth, NJ
11.2021 - 12.2021
- Monitored industry trends to adapt strategies accordingly.
- Developed effective improvement plans in alignment with goals and specifications.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Followed all company policies and procedures to deliver quality work.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Hillside High School
Hillside, NJ08.2017
Skills
- Map Reading Skills
- Route Management
- Attention to Detail
- Adaptability and Dependability
- Self-motivated and Goal-oriented
- Troubleshooting Abilities
- Teamwork and Collaboration
- Customer Service
- Computer Skills
- Decision-making
- Analytical and Critical Thinking
- Trustworthy and Dependable
- Active Listening
Music - Piano
I have been playing piano for 4 years its allowed me to learn the importance of focus and determination for learning and preforming that is required for everyday professional use.
Languages
English
Professional Working
creole
Limited Working
Timeline
Delivery Driver
DoorDash
05.2022 - Current
Wood Specialist
Floor & Decor
11.2021 - 12.2021
High School Diploma -
Hillside High School