Summary

Overview

Work History

Education

Skills

Certification

Timeline

Josue Anelus

West Palm Beach,FL

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

14

14

years of professional experience

1

1

Certification

Work History

Assistant Manager

Publix

08.2008 - Current

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Monitored security and handled incidents calmly.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Education

Associate of Arts -

PBSC

Lake Worth, FL

12.2015

Skills

Shrinkage Prevention
Quality Standards
Information Confidentiality
Supply Chain Management
Performance Tracking and Evaluations
Recruiting and Interviewing
Scheduling and Coordinating
Customer Service

Sales Monitoring
Health and Safety Regulations
Shift Coverage
Greet Guests
Administration and Reporting
Managing Multiple Priorities
Product and Service Knowledge

Certification

Food safety certified and CPR certified

Timeline

Assistant Manager

Publix

08.2008 - Current

Associate of Arts -

PBSC