Josue Chaidez-Juarez
San Diego,CA
Summary
Barista/Trainer at Starbucks, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
Lemon Grove, CA
04.2021 - Current
- Trained new baristas on coffee preparation techniques and customer service standards.
- Developed training materials to enhance employee knowledge of product offerings.
- Conducted regular quality assurance checks to ensure consistency in beverage preparation.
- Collaborated with management to identify training needs and improve barista performance.
- Mentored team members on effective sales strategies and upselling techniques.
- Handled cash and processed payments accurately to avoid errors.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
High School Diploma -
San Diego Metropolitan High School
San Diego, CASkills
- Leadership experience
- Cleanliness standard
- Order taking
- POS system operation
- Sales proficiency
- Team player
- Excellent memory
- Friendly and outgoing
- Active listener
Languages
Spanish
Native or Bilingual
Timeline
Barista Trainer
Starbucks
04.2021 - Current
High School Diploma -
San Diego Metropolitan High School