Josue Diaz
Spring,TX
Summary
Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem solving.
Overview
7
7
years of professional experience
Work History
In Home Sales Specialist
Lowes Home Improvement Center
Houston, TX
02.2026 - Current
- Delivered exceptional customer service to enhance shopping experience and drive sales growth.
- Assisted customers in product selection, providing expert advice on home improvement solutions.
- Maintained knowledge of current promotions, ensuring accurate information dissemination to customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Inside Sales Support Representative
Home Depot Corporate
03.2025 - 01.2026
- Supported new customer acquisition by partnering with outside sales teams to prospect, qualify, and close SMB and contractor accounts.
- Delivered solution-based recommendations by analyzing customer needs and presenting competitive quotes for new and existing customers.
- Collaborated with vendors and cross-functional teams to negotiate pricing, secure product availability, and close revenue opportunities.
- Maintained strong customer satisfaction while meeting performance metrics in a fast-paced sales environment.
PRO Accounting Sales Associate
Home Depot
06.2019 - 03.2025
- Engaged walk-in customers using a consultative sales approach to identify needs and recommend tailored product solutions.
- Built long-term relationships with contractors, small business owners, and repeat customers through trust-based selling.
- Adapted quickly to changing promotions, seasonal demand, and new product launches.
- Mentored and trained new associates on customer engagement, sales techniques, and retail best practices.
Education
Associate of Science - Computer Science
San Jacinto College
Houston, TX06.2022
Skills
- Salesforce, CRM
- Inventory Management Systems, In-store Locating Technology
- Proficient with Microsoft Office and Google Suites including Word, Excel, Access, and PowerPoint
- Team collaboration
- Customer service and care
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
In Home Sales Specialist
Lowes Home Improvement Center
02.2026 - Current
Inside Sales Support Representative
Home Depot Corporate
03.2025 - 01.2026
PRO Accounting Sales Associate
Home Depot
06.2019 - 03.2025
Associate of Science - Computer Science
San Jacinto College