Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josue Gutierrez

Conroe,TX

Summary

Assistant Manager with experience with sales, management, customer service, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service to make sure the customer is satisfied.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

GAMESTOP CORP
08.2019 - 06.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Certificate - Pharmacy Technology

Lone Star College System
Spring, TX
06.2023

Certificate - Sterile Compounding And Aseptic Technique

Austin Community College
Austin, TX
03.2023

High School Diploma -

Conroe High School
Conroe, TX
06.2019

Skills

  • Customer Service
  • Sales and Marketing
  • Sales Strategies
  • Goals and Performance
  • Issue Resolution
  • Order Management
  • Inventory Control
  • Customer Experience
  • Sales Expertise

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

GAMESTOP CORP
08.2019 - 06.2022

Certificate - Pharmacy Technology

Lone Star College System

Certificate - Sterile Compounding And Aseptic Technique

Austin Community College

High School Diploma -

Conroe High School

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Josue Gutierrez