Josue Magallon
Reno,NV
Summary
Worked within a family business at a young age. I picked up costumer service when i started working at the age of ten. Through time I've gained excellent written and verbal communication skills. Expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Manger
Los Tres Toritos
01.2013 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Sparks High School
Sparks, NV06.2017
Skills
- Employee Training
- Verbal and Written Communication
- Managing Operations and Efficiency
- Managing Cash Register
- Customer Relationship Management
Reading, Photography, Fitness, Gaming
on my down time I like to pickup and learn new skills and keep my brain occupied.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manger
Los Tres Toritos
01.2013 - 07.2023
High School Diploma -
Sparks High School
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