Josue Manzanares
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
15
15
years of professional experience
Work History
General Sales Manager
Jim Coleman Infiniti Nissan
01.2023 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Automotive Sales Manager
Jack Taylor's Alexandria Toyota
11.2019 - 01.2023
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Automotive Finance Manager
Jack Taylor's Alexandria Toyota
03.2016 - 11.2019
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
Automotive Finance Manager
Malloy Hyundai
04.2011 - 07.2016
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Developed and maintained relationships with customers, lenders and other third parties.
Automotive Sales Consultant
Malloy Hyundai
02.2008 - 04.2011
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Education
High School Diploma -
Potomac High School
Dumfries, VA06.2007
Skills
- Deal Structuring
- Coaching and Training
- Employee Motivation
- Time Management
- Goals and Performance
- Staff Meetings
- Sales Process
- Pipeline Maintenance
Languages
Spanish
Native or Bilingual
Timeline
General Sales Manager
Jim Coleman Infiniti Nissan
01.2023 - Current
Automotive Sales Manager
Jack Taylor's Alexandria Toyota
11.2019 - 01.2023
Automotive Finance Manager
Jack Taylor's Alexandria Toyota
03.2016 - 11.2019
Automotive Finance Manager
Malloy Hyundai
04.2011 - 07.2016
Automotive Sales Consultant
Malloy Hyundai
02.2008 - 04.2011
High School Diploma -
Potomac High School
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