Josue Paredes
WINSTONSALEM,NC
Summary
Customer Service Professional with expertise in tire installation and conflict resolution. Enhanced customer satisfaction through effective communication and safety compliance, fostering teamwork and problem-solving within dynamic environments. Committed to delivering exceptional service and building brand loyalty.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Barista
Starbucks
WINSTONSALEM, NC
09.2025 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Processed customer transactions accurately using point-of-sale systems.
- Customized drink orders based on customer preferences, showcasing flexibility and attention to detail.
- Collaborated with team members to deliver timely service during peak hours, enhancing customer satisfaction.
- Collaborated with team members to improve service delivery and enhance customer experience.
- Resolved customer concerns promptly to strengthen brand loyalty.
- Adhered to safety and sanitation standards to ensure a safe environment.
- Supported highest standards of conduct and service to support company reputation.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with team members to ensure translation accuracy and consistency.
- Assisted in cultural adaptation of content for target audiences.
- Communicated with clients to clarify project requirements and expectations.
Tire Technician
Sam's Club
Greensboro, North Carolina
06.2025 - 10.2025
- Mounted and balanced tires on various vehicles efficiently.
- Inspected tires for damage and wear using specialized equipment.
- Provided excellent customer service during tire installation appointments.
- Conducted regular safety inspections to identify hazards and ensure compliance.
- Maintained records of all safety-related incidents and created reports detailing corrective actions taken.
- Identified areas where additional resources are needed in order to promote a safer working environment.
- Assisted customers in both English and Spanish to resolve inquiries promptly.
Education
Parkland High School
WINSTONSALEM, NCSkills
- Customer service
- Transaction processing
- Bilingual communication
- Attention to detail
- Team collaboration
- Conflict resolution
- Time management
- Multitasking and organization
- Speedy and efficient
- Safety compliance
- Risk assessment
- Hospitality service expertise
- Calm demeanor
- Friendly and outgoing
- Positive and professional
- Active listener
- Adaptive and creative
- Physical stamina
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Barista
Starbucks
09.2025 - Current
Tire Technician
Sam's Club
06.2025 - 10.2025
Parkland High School