Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josue Sanchez

Ione

Summary

Dynamic Pharmacy Technician with proven expertise at Young’s Payless Pharmacy, excelling in workflow optimization and impeccable customer service skills. Adept at resolving customer issues and enhancing team collaboration, ensuring compliance with FDA and HIPAA regulations. Recognized for accuracy in prescription filling and building strong relationships with healthcare providers and insurance representatives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

Young’s Payless Pharmacy
05.2015 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Resolved third-party billing, computer system and customer service issues.

Education

Associate Of Applied Science - Pharmacy Technology

Carrington College
Sacramento, CA
03.2015

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Pharmacy and customer records management
  • FDA and HIPAA compliance
  • Insurance reconciliation
  • Answering customer questions
  • Resolving customer issues
  • Interpreting orders
  • Relationship building

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Young’s Payless Pharmacy
05.2015 - Current

Associate Of Applied Science - Pharmacy Technology

Carrington College