Josue Sanchez
Capitol Heights,MD
Summary
Dynamic food service professional with extensive experience in small business operations and customer relations. Successfully led teams at Cadia Healthcare, enhancing satisfaction and compliance with safety standards. Proven ability to implement cost-effective measures and optimize workflows, fostering a collaborative environment while driving operational excellence.
Overview
16
16
years of professional experience
Work History
FOOD TRAILER OWNER
OWNER
VIRGINIA
05.2022 - Current
- Developed strategic business plans to drive growth and enhance market presence.
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Led a team of professionals, fostering collaboration and mentoring staff for skill development.
- Implemented cost-effective measures to optimize operational processes and improve profitability.
Food Service Supervisor
Cadia Healthcare
SILVER SPRING / WHEATON
05.2015 - 07.2022
- Coordinated special dietary needs for residents, ensuring satisfaction and nutritional standards were met.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Coordinated schedules of multiple shifts to maximize coverage while minimizing labor costs during slow periods or seasonal fluctuations in business volume.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Food Service Supervisor
NMS Healthcare
Silver Spring / Spring Brook
06.2014 - 05.2015
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Developed efficient workflow processes to enhance kitchen productivity and reduce waste.
- Implemented inventory management systems to streamline supply ordering and reduce costs.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Evaluated staff performance, providing constructive feedback to promote professional growth and team cohesion.
- Led regular training sessions focused on food handling procedures and safety protocols.
- Collaborated with management to establish operational goals aligned with overall healthcare service objectives.
Coock Supervisor
NMS Healthcare
Hyattsville, MD
09.2009 - 06.2014
- Assisted in food preparation and cooking processes to support kitchen operations.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Learned safety protocols and regulations to ensure compliance in food handling.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Followed recipes accurately to produce consistent quality meals for customers.
- Adapted quickly to changes in menu items or special dietary requests from clients.
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
FOOD TRAILER OWNER
OWNER
05.2022 - Current
Food Service Supervisor
Cadia Healthcare
05.2015 - 07.2022
Food Service Supervisor
NMS Healthcare
06.2014 - 05.2015
Coock Supervisor
NMS Healthcare
09.2009 - 06.2014