Josue Similien
North Miami Beach,FL
Summary
Im a young motivated professional with experience in leadership, public safety, customer service and fast paced work environments. Through my past previous job and my current lifeguard job I've developed skills listed above to prove my ability to stay disciplined communicate effectively in a public fast paced environment as a safety worker. My long term goal is to peruse a career in law enforcement where I can perform my best abilities as in discipline, judgment and commitment to public safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook
Wingstop
05.2022 - 10.2024
- Stored and rotated food products properly, maintaining freshness.
- Cooked food according to recipes set by establishment.
- Monitored food items, maintaining minimum guidelines for temperature, taste, and quality.
- Maintained high standards of cleanliness and sanitation by enforcing strict adherence to food safety guidelines within the kitchen staff.
- Improved overall kitchen productivity with well-organized workstations and streamlined cooking procedures.
- Prepared high-quality dishes efficiently under time constraints, maintaining consistency in taste and presentation during peak hours.
Retail Sales Associate
Hard Rock Stadium
09.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Smoothie Maker
Smoothie King
02.2025 - 03.2025
- Implemented process improvements that enhanced overall workflow efficiency during peak hours.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed customer orders and returns using CRM software to ensure accuracy and efficiency.
- Provided product information and support, guiding customers through purchase decisions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Lead Lifeguard
Jeff Ellis Management
04.2025 - Current
- Supervised a team of lifeguards by assigning daily operational tasks, monitoring performance and coverage, and ensuring all staff remained focused, professional, and prepared to respond to emergencies throughout the day. Conducted regular training sessions, enhancing staff readiness for various aquatic emergencies.
- Maintained constant situational awareness within assigned zones, identifying potential safety risks and taking proactive measures to prevent incidents.
- Responded to medical calls, first-aid situations, and slide-extraction rescues while staying calm, collected, and clearly communicating with guests in distress.
- Demonstrated strong radio discipline by being among the first to respond to radio calls, communicating clearly and accurately, and assisting with coordination and incident management during routine operations and emergencies.
- Assisted with incident reporting by documenting events accurately and ensuring clear, detailed, and timely communication of information to supervisors and relevant personnel following emergency situations.
- Enforced facility rules and safety policies consistently and fairly during daily operations, ensuring compliance while maintaining professionalism, public trust, and a safe, orderly environment for guests and staff.
Education
High School Diploma -
Slam North
16551 NE 16th Ave, North Miami Beach, FL 3316205-2024
Associate of Science - Criminal Justice Technology
Miami Dade College
11380 NW 27th Ave, Miami, FL 3316705-2027
Skills
- Retail Sales
- Customer Service
- Radio Communication & Incident Response
- First aid
- Incident reporting
- Public safety
- CPR
- Water rescue techniques
- Problem Solving
- Adaptability & Stress Management
- Safety Awareness & Risk Prevention
- Team Leadership & Supervision
Certification
International Lifeguard Training Program- (Certification Number: 1196-7364)
Supplemental Oxygen Support (HCP BLS) - (Certification Number: 1196-7368)
Standard First Aid- (Certification Number: 1196-7366)
Preventing Bloodborne and Airborne Pathogens- (1196-7367)
Health Care Provider BLS (CPR & AED)- (1196-7365)
Certifications listed above were provided by Jeff Ellis Management.
Languages
English
Native or Bilingual
Haitian Creole
Elementary
FUTUREPLANS
I am a young, motivated professional with experience in leadership, public safety, customer service, and fast-paced work environments. Through my past previous roles and my current lifeguard position, I have developed the skills listed above to prove my ability to stay discipline and stand out from others. My goal is to continue building experience and personal accountability in preparation for a career in law enforcement, where I can apply my judgment, communication skills, and commitment to public safety while serving the community with integrity.
Timeline
Lead Lifeguard
Jeff Ellis Management
04.2025 - Current
Smoothie Maker
Smoothie King
02.2025 - 03.2025
Retail Sales Associate
Hard Rock Stadium
09.2024 - Current
Cook
Wingstop
05.2022 - 10.2024
High School Diploma -
Slam North
Associate of Science - Criminal Justice Technology
Miami Dade College