Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josue Alex Rodriguez Sanchez

Laredo

Summary

Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to maintain high standards of property management. Track record of enhancing tenant satisfaction and ensuring smooth property operations.

Overview

10
10
years of professional experience

Work History

General Manager

Motel 6
10.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.

Residential Property Manager

R Romano Enterprise, LLC
04.2024 - Current
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Assistance Housekeeping Manager

AC Hotel
06.2023 - 08.2023
  • Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
  • Ensured compliance with industry regulations by conducting regular audits of housekeeping practices and procedures.
  • Ensured a clean and welcoming environment, conducting thorough inspections of all areas within the property.
  • Implemented safety protocols to ensure a safe working environment for both staff and guests.
  • Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
  • Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
  • Increased employee performance through effective supervision and training.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Executive Manager

Hyatt Place
11.2019 - 05.2023
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
  • Managed team productivity and workflow to exceed quality standards.
  • Completed schedules, shift reports, and other business documentation.
  • Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
  • Evaluated employee performance and developed improvement plans.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Reduced staff turnover by providing ongoing training, support, and mentorship to team members.
  • Managed laundry sorting, washing, drying, and ironing.

Housekeeping Supervisor

Hilton Worldwide Hotels
10.2018 - 01.2020
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.

Laundry Attendant - Houseman

Marriot International
03.2016 - 10.2018
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Collected soiled linens and clothing and pretreated stains.

Education

High School Diploma -

Manuel Alcolea
Cuba

Skills

  • Resident relations
  • Property inspections
  • Rent collection
  • Property management expertise
  • Lease administration
  • Tenant and eviction laws
  • Exceptional oral and written communication skills
  • Lease renewals
  • Tenant relations
  • Property tours and inspections

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Residential Property Manager

R Romano Enterprise, LLC
04.2024 - Current

General Manager

Motel 6
10.2023 - Current

Assistance Housekeeping Manager

AC Hotel
06.2023 - 08.2023

Executive Manager

Hyatt Place
11.2019 - 05.2023

Housekeeping Supervisor

Hilton Worldwide Hotels
10.2018 - 01.2020

Laundry Attendant - Houseman

Marriot International
03.2016 - 10.2018

High School Diploma -

Manuel Alcolea

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