J. DeRoshia
Outreach Specialist
Seattle,WA
Summary
Compassionate and equity-driven community specialist with over 10 years of experience supporting individuals impacted by systemic harm. Skilled in trauma-informed, consent-based engagement and intensive case management. Adept at navigating complex systems with strong pattern recognition and attention to detail. Committed to relational care, collaborative problem-solving, and non-punitive public safety solutions. Thrives in dynamic environments, meeting people where they are and co-creating pathways that honor autonomy and lived experience.
Overview
10
10
years of professional experience
Work History
Outreach Specialist
Evergreen Treatment Services- REACH Program
11.2021 - Current
- Co-led Overdose Response and Naloxone Administration trainings for agency partner groups including Seattle Aquarium and Friends of the Waterfront(Seattle).
- Increased community engagement by implementing targeted outreach strategies and participating in relevant events.
- Developed successful partnerships with local organizations for mutually beneficial collaboration and continuity of care.
- Conduct participant needs assessments to identify gaps in services and develop tailored solutions for diverse populations.
- Enhanced program effectiveness by continuously evaluating outcomes and implementing data-driven improvements.
Outreach Mental Health Case Manager
Downtown Emergency Service Center, HOST Program
05.2020 - 11.2021
- Co-lead and collaborate on development and presentation of a Drugs 101 and 201 training course for new agency staff.
- Improve participant outcomes by conducting comprehensive assessments and developing tailored treatment plans.
- Enhance collaboration with interdisciplinary teams for better service delivery and participant support.
- Manage caseloads effectively, prioritizing urgent cases and ensuring timely follow-ups.
- Address participants' psychosocial needs by referring to appropriate resources and services.
Case Manager
DESC, Navigation Center Program
01.2019 - 05.2020
- Provide education around substance user health, substance science and substance checking services for program participants and colleagues.
- Achieve positive participants outcomes by developing and implementing comprehensive case management plans.
- Coordinate essential services for participants, resulting in improved overall well-being and self sufficiency.
- Collaborate with multidisciplinary teams to address participant needs and formulate tailored support strategies.
Service Coordinator Supervisor
DESC, Navigation Center Program
11.2017 - 01.2019
- Gather data through substance checking and discussion around drug trends in street supply, effects and participant experiences.
- Provide substance user education, health and safety practices tailored to participant population.
- Research, develop and implement harm reduction-based service interventions.
- Develop strong relationships with participants engaging in substance use and survival behaviors.
- Enhance team productivity by providing consistent coaching, feedback, and support for team.
Shelter Supervisor
DESC, Main Shelter Program
04.2017 - 11.2017
- Manage team of 8 shelter coordinators, providing supervision, guidance, and professional development opportunities.
- Streamline intake processes for new participant registrations, reducing wait times and increasing satisfaction.
- Provided crisis intervention support to program participants, some experiencing emotional or psychological distress, connecting to appropriate resources as needed.
- Implement efficient processes for daily operations within the shelter, resulting in improved staff productivity and participant services.
Shelter Coordinator
DESC, Main Shelter Program
Seattle, WA
04.2015 - 04.2017
- Screen referrals from outside agencies, register new clients for services through interview intake process.
- Monitor facility maintenance issues, addressing problems promptly to maintain a clean and safe living environment.
- Provide crisis intervention services when required, ensuring immediate safety for all involved individuals, connecting with appropriate supports or referrals as needed.
- Refer participants to appropriate team members, community agencies and organizations to meet support needs.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Psychology & Behavioral Science
Green River College
Auburn, WASkills
- Lived experience
- Harm Reduction
- Community Engagement
- Client advocacy
- Case management
- Exceptional communication
- Interpersonal Skills
- Cultural sensitivity
- Attention to Detail
- Collaboration and Teamwork
- Crisis management
- Client assistance referrals
Additional Information
Strengths & Focuses
Centering People of Lived Experience, Mental Health, Harm Reduction; Consent & Sex Positive, Substance Use, Outreach, Engagement, Queer-Affirming and Neurodivergent/Disability Support
Volunteer Experience
Harm Reduction & Crowd Care
● Pan Eros Foundation, Seattle, WA- Safety Co-Lead 2018-Present
● USC Events, Seattle, WA- Conscious Crew Volunteer & Lead, 2014-2017
● Dance Safe, Seattle, WA- Volunteer, 2013-Present
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
4-day work weekPaid time offPaid sick leaveHealthcare benefitsFlexible work hoursWork from home optionCompany CultureWork-life balanceStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company RetreatsTimeline
Outreach Specialist
Evergreen Treatment Services- REACH Program
11.2021 - Current
Outreach Mental Health Case Manager
Downtown Emergency Service Center, HOST Program
05.2020 - 11.2021
Case Manager
DESC, Navigation Center Program
01.2019 - 05.2020
Service Coordinator Supervisor
DESC, Navigation Center Program
11.2017 - 01.2019
Shelter Supervisor
DESC, Main Shelter Program
04.2017 - 11.2017
Shelter Coordinator
DESC, Main Shelter Program
04.2015 - 04.2017
Psychology & Behavioral Science
Green River College