JOULIA WILLIAMS
Houston,TX
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fragrance Specialist
Saks Fifth Avenue
Houston, TX
04.2024 - Current
- Assisted customers in choosing the perfect fragrances that match their unique preferences and necessities.
- Effectively communicated product information to enhance customer experience
- Conducted in-depth analysis of fragrance sales' financial data, identifying opportunities for improvement.
Realtor
Keller Williams
Houston, TX
08.2020 - Current
- Provided expert guidance to clients regarding market trends and local real estate conditions for informed decision-making.
- Managed accurate records of all transactions conducted, using specialized software programs.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Developed key business connections within the industry by utilizing quick response times, effective time management, and a comprehensive understanding of the real estate sector.
Business Manager
Estee Lauder Companies Inc
Houston, TX
03.2009 - 03.2020
- Conducted in-depth performance evaluations, identifying areas for improvement and suggesting recommendations.
- Formulated comprehensive marketing plans to promote newly introduced products or services.
- Fostered a positive work environment that cultivated employee motivation.
- Utilized CRM systems for enhancing customer service and increasing retention rates.
- Developed staff work schedules and allocated roles to team members for efficient operations.
- Provided leadership, insight, and mentoring to newly hired employees, sharing knowledge of various company programs.
Education
Some College (No Degree) - Marketing
University of Texas At Tyler
Tyler, TXSkills
- Business Planning
- KPI Tracking
- CRM Software
- Exceeds sales goals
- Client Relationship Management
- Market research, forecasting, and analysis
Certification
- Real Estate License
Accomplishments
- April 2024 CREED National Recognition Award
References
References available upon request.
Timeline
Fragrance Specialist
Saks Fifth Avenue
04.2024 - Current
Realtor
Keller Williams
08.2020 - Current
Business Manager
Estee Lauder Companies Inc
03.2009 - 03.2020
Some College (No Degree) - Marketing
University of Texas At Tyler