Experienced with leading high-performing sales teams to achieve revenue goals. Utilizes strategic planning and effective communication to drive success in competitive markets. Track record of fostering strong client relationships and optimizing team performance.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Dual Director of Sales
Chartwell Hospitality
12.2024 - Current
Navigated complex contract negotiations to secure favorable terms for both clients and company, resulting in long-term business partnerships.
Managed a diverse portfolio of accounts, consistently exceeding sales targets by maintaining an organized approach to account management.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Hotel General Manager
Hampton Inn & Suites Memphis East
06.2017 - 12.2024
Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
Collaborated with sales teams on targeted campaigns to increase bookings from corporate clients or group travelers during low-occupancy periods.
Developed and implemented marketing strategies to promote hotel services.
Encouraged community involvement by partnering with local organizations and sponsoring events that benefit the area.
Hotel General Manager
Chartwell Hospitality
01.2013 - 01.2015
Collaborated with sales teams on targeted campaigns to increase bookings from corporate clients or group travelers during low-occupancy periods.
Developed and implemented marketing strategies to promote hotel services.
Ensured compliance with industry regulations as well as health and safety guidelines within all aspects of hotel operations.
Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
Director of Sales and Marketing
Hyatt Place Memphis Primacy Parkway
10.2011 - 01.2013
Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
Spearheaded trade show participation to showcase products and services, generating valuable leads and networking opportunities.
Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
Analyzed sales and marketing data for improved strategies.
Director of Sales and Marketing
Hyatt Place Memphis- Wolfchase Galleria
12.2009 - 10.2011
Cultivated long-term partnerships with key industry influencers, strengthening the company''s credibility in the marketplace.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Analyzed industry trends and competitor activities to inform strategic decision-making and maintain a competitive edge.
Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
Education
Associate of Applied Science - Business Organizational Management
Bethel University
McKenzie, TN
01.2023 - 04.2025
Skills
Microsoft Office
Excel
Customer communication
Strong enthusiasm
Goals and performance
Analytical thinking
Goal-oriented mindset
Prospecting skills
Contract preparation
Upselling strategies
Account management
Proposal development
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Timeline
Dual Director of Sales
Chartwell Hospitality
12.2024 - Current
Associate of Applied Science - Business Organizational Management
Bethel University
01.2023 - 04.2025
Hotel General Manager
Hampton Inn & Suites Memphis East
06.2017 - 12.2024
Hotel General Manager
Chartwell Hospitality
01.2013 - 01.2015
Director of Sales and Marketing
Hyatt Place Memphis Primacy Parkway
10.2011 - 01.2013
Director of Sales and Marketing
Hyatt Place Memphis- Wolfchase Galleria
12.2009 - 10.2011
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