Journe' Frank
McKinney,TX
Summary
Dynamic customer service representative with a proven track record at Walmart, excelling in problem resolution and fostering customer relationships. Skilled in project management and data analysis, I thrive in collaborative environments, leveraging Microsoft Office expertise to drive innovative solutions and enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
Denton, TX
06.2022 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Graphic Design Student
Lagrone Academy
Denton, TX
08.2021 - 05.2023
- Collaborated with peers to develop innovative solutions for educational challenges.
- Participated in a variety of campus events, such as career fairs, lectures, and workshops.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Mastered various software tools and platforms for online learning and assignments.
Education
Bachelor of Arts - Business Administration And Management
University of North Texas
Denton, TX05-2027
Associate of Arts - Liberal Arts
Collin County Community College
McKinney12-2025
High School Diploma -
Denton High School
Denton, TX05-2023
Skills
- Customer service
- Project management
- Data analysis
- Market research
- Team collaboration
- Microsoft office expertise
Certification
- Adobe Photoshop Certified
- Adobe Illustrator Certified
Timeline
Customer Service Representative
Walmart
06.2022 - Current
Graphic Design Student
Lagrone Academy
08.2021 - 05.2023
Bachelor of Arts - Business Administration And Management
University of North Texas
Associate of Arts - Liberal Arts
Collin County Community College
High School Diploma -
Denton High School
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